Director, Regulatory and Risk Governance Management

  • Foster City, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Director, Regulatory and Risk Governance is a hands-on role responsible for supporting and managing key regulatory initiatives.  The position will primarily provide support the VP and Senior Director manage the relationship with Visa’s US Regulators (FFIC).  In addition, the role will also support the team on special projects and initiatives in other risk governance work streams. This position will report to the Senior Director of Risk and Regulatory Governance, and will be based at Visa’s office located in Foster City, California.  The Director will also work closely with the team’s leadership team to leverage information and expertise from the regulatory management, risk committees and client regulatory support and develop best practices to be used by the entire team and provide guidance to the business on regulatory matters.


This position will be an integral member of the team that manages the relationship with Visa’s Regulators (FFIEC) and will support and manage other risk and regulatory governance initiatives as assigned.

·       Partner with internal stakeholders to identify, gather, and produce responsive documents to ensure on-site regulatory exams are efficient and effective

·       Ensure that regulatory requests are addressed proactively and coordinate deliverables to meet expectations of regulators and internal clients in a timely and consistent manner

·       Support senior management in the proactive identification and escalation of issues raised in the course of regulatory exams and supervisory activity

·       Assist with research and implementation of industry best practices in regulatory and risk governance matters

·       Provide support for management of risk governance processes (risk committees, sub-committees, and working groups, etc.)

·       Manage additional projects and initiatives as assigned


•       Bachelor’s Degree (or equivalent)

•       7+ years of relevant experience in at least one or two of the following functions: Regulatory Management, Corporate/Risk Governance, Compliance, Internal Control Function, Client regulatory support;

•       Experience working directly with, or supporting internal control functions in technology, payments/banking or working directly with regulators within the US, and in particular banking regulators;

•       Extensive Knowledge of current and emerging payment system regulation/supervision in the US;

•       Analytical and problem solving experience with a strong focus on quality assurance of output;

•       Excellent written and oral communication and interpersonal skills.

•       Attention to detail and the ability to prioritize and deliver in a fast paced and dynamic environment with a high degree of personal accountability, quality, accuracy, integrity and trust;

•       Proficient with Microsoft Power Point, Excel, Word and Outlook

Desired Attributes:

•       Positive, proactive and solution oriented – a problem solver who finds ways to overcome challenges and get things done

•       Takes full ownership of assigned responsibilities

•       Has initiative and is driven to go beyond the minimum requirements, not a “check-the-box” mentality

•       Exercises good judgment: knows when/whom to ask for guidance, and when to make independent decisions

•       Organized and structured in thinking and approach to work

•       Can juggle multiple assignments, but with a keen sense of priorities and focus on the important things

•       Has great attention to detail

•       Excellent verbal and written communication skills – able to adapt and deliver for different audiences

•       Works well with people of varying backgrounds, expertise levels and personalities, and builds partnerships

•       Can perform under pressure

•       A team player  

Additional Information

All your information will be kept confidential according to EEO guidelines.

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