Scan to Pay LAC Lead - Manager

  • Miami, FL, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. 

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.  

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. 


Visa Direct is Visa’s push or buyer initiated payment solution to support instant P2P payments and disbursements. Visa believes the global opportunity for instant push payments is $55 trillion in annual payments volume – with an excess of 85% of this fulfilled through checks, cash or other slow forms of payment. While some of this volume represents traditional P2M payments, a significant proportion represents new use-cases (P2P, sharing economy payouts, merchant disbursements, QR based merchant acceptance) whereby funds are sent to consumers and small businesses. Financial institutions, payments providers and technology companies are leveraging Visa Direct to transform the way money is moved by consumers and businesses.


The Scan to Pay LAC Lead, will be a key team member of the Visa Direct LAC team, which is focused on introducing the Scan to Pay solution in the LAC market, accelerating the development of the infrastructure required to deploy the solution in the region and individual countries. This role will also be responsible for supporting the regional commercialization team and helping clients in designing and implementing their projects. 

The scope will include managing all new country enablement projects, working with stakeholders to ensure infrastructure development for the solution, establish processes and controls to support scale, and commercialization efforts to enable growth and reach targets.  The candidate must possess a unique combination of card payments processing and product expertise, solution design knowledge, problem-solving skills, be comfortable with rapid changes, work well under pressure, have intellectual curiosity, and attention to detail.

Key Responsibilities:

Infrastructure and Market Readiness  –

  • Develop processes for regional and  new country enablement of the Scan to Pay solution to deploy it in LAC

  • Identify technical developments required to enable the solution in each market

  • Engage with multiple stakeholders in LAC to implement the deployment plans per country – monitor tasks and track progress against target due dates

  • Prepare rollout out plans for countries being enabled

  • Engage with country managers to establish priorities and ensure projects are being deployed with stakeholder buy-in

  • Identify risks and dependencies for solution deployment, and work with internal teams to remove roadblocks

  • Become the SME on Scan to Pay uses cases in LAC

  • Establish a consistent project management practice for the Scan to Pay operation and support the roll out of these best practices within local teams

    Commercialization and Implementation

  • Provide support to regional commercialization teams to commercialize the solution in LAC

  • Engage with clients and work with them to provide support in solution design, ensuring a solid and realistic implementation plan

  • Establish implementation plans between clients and internal stakeholders – monitoring and tracking activities accordingly

  • Provide regional tracking and status updates on regional deployments to senior management

  • Support teams in delivering high quality training to all internal stakeholders and elevate the knowledge of Scan to Pay in the region

  • Have a strong pulse and feedback loop on regional and functional partner needs

    This role requires travel.


  • Passion for future of payments and self-motivated to be change agent in the ecosystem
  • At least 8 years of experience in managing program performance, ideally with some combination of product and operations experience. Advanced degree preferred
  • Desired expertise on deployment of Scan to Pay use cases

  • Experience working across global markets in the payments/financial sector

  • Strong project management and organization skills to keep large cross-functional teams delivering towards a common goal

  • Excellent communication skills (verbal & written)  and ability to communicate complex ideas effectively
  • Demonstrated analytical approach to problem solving

  • Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtaining buy-in and elevating issues at critical junctures

  • Fluent in English, Spanish and Portuguese is a plus

Additional Information

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