Executive Administrator, India & South Asia

  • Mumbai, Maharashtra, India
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

 

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

 

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

Responsibilities

  • Provide high standard of executive administrative support to Group Country Manager, India & South Asia
  • Coordinate team level activities including team meetings, steering groups, newsletters, team-building and other employee engagement related activities
  • Engage effectively with stakeholders at all management levels across Visa, external clients and other third party partners.
  • Managing schedules and travel across multiple geographies
  • Management of diaries, emails and telephone calls with utmost confidentiality
  • Co-ordinate meetings and events with both internal and external customers.
  • SharePoint site administration.
  • Reporting and tracking of team deliverable and activities
  • Contract Management
  • Ability to work unsupervised, individually and in a team
  • Ability to be enthusiastic and work in a matrix environment.
  • Managing processes to ensure Audit and Compliance requirements are met
  • Excellent and proficient preparations of presentations, charts, letters & documents.
  • Able to confidently communicate & liaise with all parties at all levels.
  • Confident & responsible relationship management with financial institution/merchant clients and executive assistants as well as relevant key personnel & direct reports.
  • Capable of creative thinking when planning client events.
  • Managing processes to ensure Audit and Compliance requirements are met
  • Verification of invoices, approval & submission to Finance
  • Travel & entertainment reconciliation & processing
  • Take initiative outside of job description as business continues to grow and this role evolves
  • Ad-hoc Management support functions such as data analytics, desk top research, competitive intelligence gathering

Qualifications

Technical

  • minimum 8yrs of experience in a similar role 
  • The ability to operate effectively and efficiently in a fast-paced environment
  • Willingness to be flexible and adapt quickly to changing priorities, assignments, and roles
  • Ability to manage multiple tasks, prioritise and assist multiple team members at the same time.
  • Experience interacting with internal and external stakeholders
  • Excellent administrative and organization skills
  • Strong written and verbal communication skills
  • Proficient on all Microsoft products including PowerPoint, Excel, Word and Outlook
  • Demonstrated initiative and a proactive attitude
  • A positive, upbeat personality
  • Good attention to detail and ability to deliver high quality work 

Digital / Innovation

  • Digital savvy – applying your knowledge to the way you work
  • Stay current and up-to-date with latest innovation, digital trends, research, skills, and education
  • Champions bold ideas and new ways of doing things
  • Ask challenging and stretching questions to stimulate innovative thinking
  • Consistently search for innovative, more efficient ways to work and make incremental improvements to existing processes or ways of doing business with internal or external clients
  • Innovate quickly to create results when new, relevant information surfaces.

 

Values Driven

  • Actively promotes an environment of inclusion and diversity of thought
  • Communicates openly, honestly and respectfully – ensuring opinions are heard
  • Proactively limit or mitigate unconscious biases when making decisions.

 

Solution Focused

  • Connects the dots and information across the organization to leverage the best of Visa’s technologies, expertise, and solutions
  • Keeps clients’ needs at the forefront of priorities and takes action to provide high quality solutions/services that exceed their expectations

  • Make quick, timely decisions in the face of limited, ambiguous information, or in a crisis or other high-pressure situation.

  • Adapt and recognize the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required.

  • Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating.

  • Show openness to new ideas, modifying viewpoints and direction in light of new information.

  • Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances

  • Quickly recover from setbacks or failure by viewing as a lesson learned and trying again

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