Sales Engineer

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Sales Engineer will provide support to the sales team by providing in-depth technical knowledge of payment processes and services, as well as providing consultancy services to clients with respect to implementing and configuring Visa Digital Solutions for merchants and acquirers in Mexico. The Sales Engineer will be an integral part of our growing Latin America Merchant Sales & Acquiring group joining the Merchant Solutions team in Mexico.

In this role, you will be responsible for working closely with our direct sales teams in providing technical and functional expertise for our suite of hosted and software based payment and risk management solutions.  This will include interacting directly with new and existing customers, in a pre-sales role, to demonstrate how our solutions can be integrated into their existing infrastructure while addressing any technical questions or concerns customers might have. Additionally, will include the client delivery management by defining the solution and coordinating the resources that will implement the solution with the client.

Qualifications

·         Develop in-depth knowledge of Visa Merchant Digital Solutions for merchants and acquirers including CyberSource products, through research and testing in order to act as subject matter expert to the support team and clients.

·         Provide technical pre-sales support by accompanying sales team to meetings with prospects.  This would typically involve giving presentations to prospective and existing clients, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales-oriented approach.

·         Deliver training sessions to colleagues and clients on the use of Visa Merchant Digital Solutions.

·         Provide proposal support to the sales team in order to accurately determine the feasibility, cost and time implications when responding to customer proposals.

·         Gather and accurately document business and technical requirements from customers in order to work with other internal teams to provide reliable project estimates.

·         Where appropriate, act as technical resource on consultancy projects, writing and delivering custom applications for clients.

·         Strategize with our Direct Sales and Account Management teams to close sales opportunities.

·         Aid in the completion and presentation of RFPs and RFIs.

·         Manage the delivery of projects to clients by playing the role as solution architect and project manager

·         Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products. Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.

·         Deliver business consultancy to clients where needed.

Additional Information

Travel

 ·         Travel required (30%)

Language Skills

·         Fluent in English and Spanish

 

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