Senior Director, Head of Global Mobility

  • Austin, TX, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Head of Global Mobility is responsible for the design, development, evolution and management of Visa’s global mobility program ensuring the program fully supports Visa’s talent acquisition and talent management initiatives.  At Visa, the global mobility function includes international and domestic assignments, one-way domestic and international relocations and global immigration.  Leading a team of global mobility professionals, this person is responsible for managing and engaging the team to ensure a high level of service with a key focus on employee experience.  Additionally, this person is responsible for all program compliance responsibilities, supplier partner management and ensuring the program meets the needs of our businesses and stakeholders.  The ideal candidate should have a pulse on market practices and be considered an industry thought leader with a network of contacts across the global mobility industry.


At Visa, everyone is a leader and for this role, you will:

  • Drive the global mobility strategy by developing innovative solutions to meet immediate and long term business objectives

  • Lead a global mobility team by creating a culture of high performance and collaboration with a focused effort on people development and program execution

  • Provide strategic direction and consulting on global mobility to key stakeholders which include, but are not limited to, Talent Acquisition, HR Business Partners, Global Payroll, Finance and business leaders

  • Manage the strategic business partnerships with key supplier partners (relocation management company, immigration counsel, tax services) to deliver quality benefits and service delivery while actively controlling program costs

  • Ensure program compliance in all areas – specifically, immigration, tax and payroll

  • Develop and deliver data analysis and insight on program activity, trends, costs and areas for action on a regular basis

  • Promote internal education by developing resources, marketing materials and communication plans to promote global mobility as a key part of the company’s talent strategy

  • Ensure escalations from candidates, employees and managers are resolved


  • 8-10+ years of Global Mobility experience; additional experience working in different HR disciplines ideal

  • 5+ years hands-on experience leading global mobility programs with a strong focus on supplier management and program execution for a multi-national company

  • Proven capability to think strategically and develop a strategic vision and plans for program delivery

  • Ability to solve problems and resolve conflict through strong relationship management skills and cultural awareness in a truly global environment

  • Ability to translate the technical nature of mobility work (immigration, international taxation) for clear stakeholder understanding

  • Strong facilitation skills and the ability to present to a wide array of audiences to inspire action

  • Ability to operate and influence in a highly matrixed and flexible environment.

  • Ability to leverage Global Mobility knowledge to influence talent strategy related to organizational and leadership development.

  • Strong customer service orientation and supplier management skills

  • Excellent organization and communication skills with great attention to detail while focusing on deadlines and managing concurrent high priority initiatives

  • Excellent interpersonal, verbal and written communication skills

  • Strong project management skills

  • Bachelor’s degree

  • GMS or CRP Certifications desired, but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.  

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