Sr. Director, Learning Program Strategist - VU School of Digital Payments
- San Francisco, CA, USA
Visa is one of the top 50 most admired brands in the world. It is recognized as a leading employer and can be found on the lists of: The World’s Most Innovative Companies, The World’s Most Respected Companies, The World’s Most Ethical Companies, America’s Best Employers and The World’s Most Valuable Brands, to name a few.
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
Location is flexible and could be based at any of our Global Visa offices.
The Sr. Director, Program Strategist is a member of the leadership team of the newly formed School of Digital Payments (SDP) within Visa University. The SDP is a new CEO-supported venture sitting within the Strategy organization. Our vision is to make Visa University the place everyone everywhere goes to learn about payments. We are looking for innovative intrapreneurs who are passionate about payments and the impact educating others about the industry and Visa’s place in it can have on individuals, businesses and economies globally.
Design, develop and manage the School of Digital Payments high-touch programs
Partner with a top-tier business school to design a Certificate in Digital Payments as one of the school’s first offerings
Select and manage all aspects of the academic partnerships for Visa University, including defining the commercial agreements and overseeing the content development process
Collaborate with key Visa executives and SMEs to bring their deep expertise to bear both in the shaping of the curriculum and the teaching of the content
Leverage a human-centered design approach when determining what content each program should cover and how it should be delivered
Partner with Visa University Enablement and Market Learning teams to generate demand and operate the programs
Stay abreast of relevant trends in the payment industry, competitive intelligence and learning industry best practices to guide product and commercial strategies
Partner with the head of Visa’s Global Government Engagement team to define the learning solutions that will help educate regulators on payments so they can make informed decisions when shaping public policy that impacts our industry.
Work closely with the head of Market Learning to consider input from the markets and adjust product development plans accordingly.
MA or PhD in Instructional Design, Education or related field preferred
15+ years’ experience designing successful learning programs and experiences
Deep understanding of key business drivers across Visa and digital payments preferred
Strong executive presence and ability to influence senior stakeholders
Track record of managing partners in an academic organization a plus
Deep understanding of human-centered design, adult learning theory, and other relevant learning trends and best practices to ensure value-added solutions
Excellent collaboration skills with proven experience in building stakeholder trust and influencing at all levels of an organization, both cross functionally and cross culturally.
Strong attention to detail and ability to handle shifting priorities and multiple projects simultaneously.
Excellent written and verbal communication required with emphasis on strong listening skills
Strong analytical and creative-problem solving skills a must
Common Purpose, Uncommon Opportunity
Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics, NFL and FIFA™ World Cup, celebrate teamwork, diversity, and excellence. If you have a passion to make a difference in the lives of people, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of more than 11,000 talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
All your information will be kept confidential according to EEO guidelines.