Sr. Product Manager – Payment Experience APIs

  • San Francisco, CA, USA
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

Visa Global Loyalty is developing and executing a vision to be the gateway for apps into the payments ecosystem - enabling developers to engage with consumers anytime, anywhere payment is accepted. We are looking for a Product Manager to own our suite of payment experience APIs and champion the Visa developer experience.

You’ll be building the APIs developers use to utilize cardholder payment behavior in real-time to create seamless customer experiences – We imagine an entirely new ecosystem of applications that can trigger real-time notifications at the point of sale, offer gamified cashback rewards, or create spend-based segmentation models. Potential applications are limitless.

You will be responsible for the API design and standards for all services offered by the Visa Global Loyalty product team. In addition to building out new services, you will work closely with other PMs and Technical Leads to maintain our roadmap of features, with clear rationale for prioritization that the team understands and supports.

You should possess a mix of technical strength, process orientation, and drive to challenge the status quo. We’re looking for a creative and curious product thinker who can develop and grow a compelling vision for the future of Visa’s API and overall developer experience.

Responsibilities

PMs do many things, but in the end PMs ship and that means they cover whatever gaps in the process need to be covered. The following will be some of your responsibilities:

  • Lead the team with your industry and domain expertise of payments APIs.
  • Work with other PMs to launch new API products.
  • Manage API documentation, design, and standards.
  • Facilitate an outstanding developer experience for clients large and small.
  • Collaborate closely with other teams to ensure external global product adoption while defining internal interfaces for teams at Visa to build upon our services.
  • Drive strategy for sustainable API growth, versioning, and deprecation.
  • Identify key metrics, objectives, and results that will define success.

Qualifications

  • A BS degree in Computer Science, similar technical field of study. MBA or PhD is a plus.
  • 5+ years of experience in product management and client facing role.
  • Significant experience with API products and a development background.
  • Excellent verbal and written communication skills.
  • Experience in writing and maintaining technical product documentation for a variety of audiences.
  • You have experience working in scrum teams in an agile environment, tightening every feedback loop regarding the product (e.g. release often, release early, talk to customers, minimal marketable product, etc)
  • Meticulous attention to detail and consistency in task execution with an ability to learn quickly with minimal supervision.
  • Bonus points if you have experience with financial products and/or started a business in a related space.

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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