As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Corporate Communications Manager for Mexico is a professional with solid experience managing local communication campaigns. This professional has ample experience in designing and executing employee communication efforts through a variety of initiatives, and also has proven record of supporting business communications internally and externally, including launches of products, services and solutions through traditional and digital media. A dynamic and innovative professional, this manager will work in tandem with the corporate communications lead for Mexico, bringing his/her ability to design, plan and execute key initiatives to enhance the company reputation in the market and increase understanding of Visa’s business across multiple audiences.

Internal Communications 70%

• Plan and execute employee communications in Mexico in alignment with business priorities, best practices, recommended cadence of internal events and communications
• Provide counsel to country manager and Mexico leadership team to communicate our business strategy and cultural values
• Plan, create and execute internal events, including quarterly all-staff meetings, internal informational sessions, meetings between senior leaders and new hires, as well as engagement initiatives
• Draft, edit and send all internal communications in Mexico
• Work in tandem with other functions to support volunteerism activities and social impact initiatives

Overall Corporate Communications 30%

• Manage relationships with corporate communications vendors, including public relations agency and event management support.
• Plan and execute external communications in tandem with corporate communications director for Mexico. This includes traditional and digital media outreach, social media integration, as well as proactive and reactive communications, in support of business goals and priorities, in alignment with local, regional and global plan, policies and procedures.
• Identify speaking opportunities for Visa spokespeople to amplify Visa’s leadership in the digital payments space.
• Support country manager in addressing communications needs. Develop and conduct briefings, prepare talking points, speeches, messaging and other materials. Content will be developed in Spanish or English, subject to spokespeople participating in the external communications efforts.
• Develop relationships with key industry analysts, journalists, bloggers and influencers to expand outreach and company’s visibility.
• Develop or adapt external communications materials, press releases, pitches and other content with digital appeal, as needed, based on research studies, statistics and fact sheets, among others. 
• Design, plan and execute press conferences, forums, product launches, educational media gatherings for innovation, core products and digital payment solutions.  
• Support social media communications plans and execution.
• Develop messaging platforms for speaking opportunities and corporate visibility activities.

Knowledge Required

• High level of knowledge in all communications functions, including internal communications and employee engagement, external communications, media relations, issues management, executive and product positioning.
• Experience in messaging and content development.
• General knowledge of payments technology or related global industry.
• Strong knowledge in managing issues and crisis.

Experience & Education Required

• Seven to nine years of experience.
• Bachelor’s Degree in communications, journalism or related field, Master’s Degree in
  Communication or related field (preferred).

• Experience in corporate communications in multinational organizations, including work with senior officers, country leaders for Mexico.

• Experience in design and execution of executive and employee communications.

• Experience in external communications, including media relations, speaking engagement and social media.

Skills Required

• Excellent writing and storytelling skills in Spanish and English.

• Excellent interpersonal skills; proven team player.

• Experience in production and distribution of multimedia content.
• Outstanding interpersonal skills.
• Strong organizational skills.
• Results-focused and resourceful.
• Flexibility to adapt to changes in fast-paced environment.
• Social media savvy.
• Ability to lead and manage projects where both strategic thinking and tactical deployment is required.
• Ability to implement initiatives from A to Z; including conception of the idea, communications planning and execution.
• Ability to resolve conflicts effectively.
• Well established, strong contacts in Mexico.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.