Director, Chip Testing and Approval Services (REF9920I) - Visa Digital Developer Platform (VDDP)
- Foster City, CA, USA
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorship's, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Visa’s Chip Testing and Approval Services team operates as part of Visa's Digital & Development Platform group.
The mission of the Chip Testing and Approval Services team is to be a one stop shop for the testing and approval of chip card and devices for contact and contactless products as well as Mobile SDK and new technologies. We achieve this by assessing and thoroughly analyzing the business requirements then develop testing and approval processes and procedures to be implemented internally and externally at Visa-recognized laboratories. The Approval Services team provides support to Visa’s technology and business communities on emerging technology and is responsible for creating and implementing the testing and approval process for chip products as new chip technologies are identified.
The Business Leader of Chip Testing and Approval Services will operate as a leader within the Mobile SDK, VMPA mobile, standards and Chip Testing and Approval area in Foster City, and will be a chip testing and approval product expert across the entire Visa Inc. organization. The role requires an experienced person with both business and technical background in IC (integrated circuit) chips, SDK, Software, terminals mobile and industry standards. The individual must also be able to manage and lead a team independently while meeting aggressive goals.
The Business Leader of Chip Testing and Approval Services will have responsibilities to lead the Chip Testing and Approval Services team in the fulfillment of their duties under tight timelines, changing deliverables and additional projects as they occur. In this role, you will be responsible for continuous, end-to-end certification of the next-generation platforms for secure, interoperable mobile payments as well as chip products including card, terminal and wearables. In addition will manage new technology testing efforts for terminals, biometrics, Bluetooth, etc. This role reports directly to the Senior Director of Chip Testing and Approval in Foster City, United States and will manage a staff of approximately 10-12.
Manage the testing and approval process for chip products, mobile (including HCE and eSE), wearables and IoT chip products going through the chip testing and approval process.
Manage daily operations for analysis and review of developed mobile SDK products
Manage and provide technical support and investigation for resolution of interoperability issues identified during testing.
Manage test plan and test tool validation process, collaborating with the test plan development team
Build and maintain trusted partnerships with internal and external contacts by acting as the chip and mobile product testing and approval expert.
Add value to the testing and approval process by insightful and thoughtful questioning, offering new ideas, consider risks and delivering solutions.
Manage assigned projects across Approval Services and others as identified.
Proactively support the approval process implementation for new technology based on Visa specifications
Communicate clearly all interoperability risks and/or issues to management providing solutions and options when available.
Actively participate in cross-disciplinary working groups and collaborate closely with colleagues from the wider Visa Technology group
You will play an important role in the management and execution of technology testing solutions that deliver quality test results that sustain implementations in the field.
Manage testing solutions that will scale appropriately, while insuring what is implemented best prepares the company for growing demands and quick timeframes, while ensuring quality and meeting business objectives.
Manage troubleshooting client issues, tracking in JIRA, reproducing locally with mobile testing tools and applications, and feeding back into testing solutions to improve scope, and client interaction regarding solutions and alternative recommendations.
Work closely with development teams to design and deliver testing solutions based on use cases and business requirements.
Participate in proof of concepts and other technical evaluations of new technologies and testing methodologies.
Ensure integrity of testing is maintained at all times.
Prepare quality presentations giving group updates, overviews and changes to management, vendors, and laboratories as needed
- Most activities in this role will involve balancing multiple stakeholder needs as well as organizational imperatives and enterprise goals and involve change management competency
The ideal candidate must hold a Bachelor's degree in Computer Science and/or Electronics with extensive experience (8+ years) industry exposure. Looking for an individual specifically with chip product and mobile payments highly preferred; strong understanding of chip product needs and solutions.
Awareness and understanding of chip product payment industry and the payment processing infrastructure with product implementation experience a plus.
Management and experience in Android application development and debugging, beneficial to have development and debugging experience with iOS.
Experience in working among cross-functional groups; results focused with track record of delivering on schedule and within budget.
The ideal candidate must also be able to support the product management responsibilities managing the business needs.
Has a strong results-oriented approach to tasks; Analytic and fact-based consultative discipline
Liaise with other Visa teams to ensure all processes are developed according to Visa policy in a timely manner
Identifying opportunities to improve process and add additional value to our stakeholders and partners
Maintain records and documents associated with the product approvals
Participate in special assignments and provide ad hoc support as required
Process and procedure oriented with a very strong attention to detail and able to manage multiple tasks simultaneously.
Experience with managing Continuous Integration(CI) tools preferably Jenkins, distributed source control systems such as Bitbucket/GIT, build tools such as Gradle/Maven, Agile/Scrum/Rally, JIRA, Wiki.
Ability to resolve problems that are complex in scope and require in-depth evaluation.
Able to Manage effectively with developers, operations, release management, architects, designers, and product managers.
Strong written and verbal communication skills with the ability to communicate effectively.
The ideal candidate should have proven experience of managing product testing (QA or otherwise) in the area of IC (integrated circuit) chip card and/or device testing.
Excellent analytical skills
Preference given to candidates who have working experience related to Visa Smart Debit Credit implementation and with knowledge of:
Visa Integrated Circuit Specification (VIS) and Visa Contactless Payment Specification (VCPS)
Knowledge of ISO 7816, ISO 14443, or ISO 18092 (Near Field Communication) technology for card, mobile device, or other form factors.
Knowledge of EMVCo, GlobalPlatform, ETSI standards.
All your information will be kept confidential according to EEO guidelines.