Senior Analyst - Global Cross-Border Program Management
- San Francisco, CA, USA
As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.
The Sr. Analyst, Integrated Program Management will manage the development of a focused, integrated, cross-border program playbook comprising client facing levers (e.g., products, marketing campaigns) to leverage the global scale and expertize for effective local execution.
Complete global inventory of programs and initiatives by identifying specific context / use case for cross-border growth in the market and studying the end-to-end consumer journey.
Help building the initial program playbook by establishing an exhaustive inventory of client facing levers to drive cross-border and prioritizing key levers to be built and tested.
Support usage / deployment by corridor-, market-, and region-level leads and provide initial training / orientation on the codified set of cross-functional and client facing actions. Enable direct contact and knowledge transfer between teams with prior experience and those needing help.
Refine and re-inforce the program playbook periodically. Expand the list of programs in the playbook beyond the initial list of priority levers, based on levers found effective in other corridors / markets. Develop a scalable knowledge sharing platform (possibly in coordination with Sales Playbook) to enable faster “self-serve” adoption.
- This position requires the incumbent to travel for work 10% of the time.
Minimum of Bachelor’s degree or equivalent
- 7-10 years of experience in payments, with previous experience in a client-facing function role (Visa-specific experience in Sales is a plus)
- Global perspective and awareness of market differences and commonalities.
- Demonstrated aptitude to learn quickly in scenarios that are not well defined or structured.
- Effective communicator, especially in teaching and influencing scenarios.
- Experience leading or participating in change management processes where complex organizational change was successfully implemented.
- Results-oriented individual who challenges the status quo in order to drive a culture of constant improvement.
- Process oriented, with a high attention to detail and quality on both internal team
- work and external products brought to market
- Bachelor’s Degree required; Master’s Degree in Business or related field preferred.
Common Purpose, Uncommon Opportunity
Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics, NFL and FIFA™ World Cup, celebrate teamwork, diversity, and excellence. If you have a passion to make a difference in the lives of people, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of more than 11,000 talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.