Executive Assistant

  • New York, NY, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.


Job Description

This position will be responsible for a broad range of executive administrative support duties for two senior members of Visa Inc.'s Visa Business Solutions Team. The successful candidate must possess the ability to stay several steps ahead and anticipating the needs of an extremely busy senior executives. We are looking for someone who takes great pride in being an Executive Assistant and who will serve as an ambassador for Visa and the Business Solutions team.

  • Essential Functions

  • Managing daily calendars for the SVP – Global Small Business and the VP – VBS Partnerships, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes

  • Managing daily administrative functions in support of the Visa Business Solutions Team

  • Work closely with other EA’s to provide support for various global administrative activities in a consistent manner

  • Organizing domestic and international travel arrangements for the executive and/or members of his direct staff

  • Prepare expense reports (using Concur).

  • Manage complex calendaring and scheduling of staff and individual meetings, teleconferences, team off-sites, and other events

  • Supporting key team initiatives, playing a part as a project coordinator. Duties may include: support with expanded staff meetings, meeting logistics (both internal and external), presentations, management of shared team information and resources on intranet/portals

  • Work with senior leadership executive assistants to create seamless office operations

  • Prepare documents in Word, Excel, and PowerPoint. Proficiency in Microsoft Office is a must.

  • Act as a liaison, problem solver, and facilitator as the first contact for the executive and others in the department.

  • Screen incoming calls and correspondence and respond independently when possible.

  • Manage the day-to-day work flow as well as possess confidence and strong communication skills to interface with all levels of staff.

  • Effectively and successfully respond to problem situations and prioritize issues.



Basic Qualifications

  • Must have a High School diploma or equivalent


Preferred Qualifications

  • 2 or more years of work experience

  • Solid executive assistant/coordination experience

  • Advanced experience in administrative support at an international level

  • Demonstrates excellent leadership and professional presence with a confident and approachable personality

  • Capable of working with discretion and tact in an environment exposed to a high level of sensitive and confidential information

  • Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external)

  • Intrinsically-motivated, highly organized and results-oriented. Able to work with little to no supervision. Demonstrated initiative, flexibility, teamwork, maturity under pressure, and can anticipate and resolve problems before they escalate

  • History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure

  • Experience creating and/or supporting presentation development for senior management

  • Experience in Microsoft Outlook, Excel, PowerPoint, SharePoint. (Must have Excel experience.) Additional experience with Concur and Ariba, would be beneficial

  • Highly proficient in organizing worldwide travel

  • Detail-oriented and ability to complete work assignments with a high degree of quality

  • Ability to manage multiple tasks and assist multiple team members at the same time


Additional Information



  • Work Hours: This position requires the incumbent to be available during core business hour

  • This role at times requires off-hours responsiveness (for example when the executive is in a different time zone)

General Guidelines:

  • Exempt Employees – No works hours should be listed unless availability during a certain time frame is required for the position. Examples are as follows:

    • “Incumbent must make themselves available to support clients in the Asian Pacific time zones.”

    • “Incumbent must make themselves available during core business hours.”

  • Non-Exempt Employees – Recruiters should use the following language: “This position requires the incumbent to be available during core business hours”

Should the Hiring Manager require specific hours (e.g. overnight), the hours should be listed in the “Essential Functions”


  • Physical Requirements

    This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

All your information will be kept confidential according to EEO guidelines.


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