Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as a Director, Issuer Processing Implementation, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

This role is an individual contributor at an advanced support staff level and is responsible for applying independent judgment in resolving issues and making recommendations.

What we expect of you, day to day.

• Support client integration on the Visa Integrated Payment Systems
• Support business suite of applications and tools.
• Proactively identify and address issues with support from management and proposes design/technical solutions.
• Sustain and enhance key relationships with internal and external stakeholders.
• Identify dependencies, environment, and data requirements.
• Responsible for creation and review of functional and technical documentation.

What we’re after…

• Bachelor’s degree in Computer Science, Computer Engineering, Business or related field, or hold equivalent professional experience
• Requires a high level of progressively responsible experience in a customer support role in financial services, payment card, software or information services.
• Confirmed abilities in negotiating with and influencing clients and staff at all levels as well as the ability to successfully handle contending priorities while serving as a positive influence across the organization.
• Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).
• Excellent time management, organization, and planning skills.
• Ability to comprehend and translate complex technical issues and apply business solutions.
• Demonstrate success in client relationship management.
• Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.
• Excellent verbal, written, presentation and interpersonal skills
• Strong project management skills
• Demonstrated ability to articulate complex technical terms or processes into business language.

Experience must include:

• Designing, developing, testing/QA, implementing software applications and/or systems;
• Troubleshooting issues with web service messages;
• XML toolsets, including XML Spy or a comparable tool;
• SOA Test or comparable web service testing toolset;
• IBM Mainframe (MVS);
• Authenticating and authorizing access to data and functions via Web Services;
• SCM concepts, including versioning and release management; and
• Microsoft .NET, Java, VB script programming capability.
• Translate complex customer business requirements into internal technical language.
• Coordinate and influence internal and external resources to ensure delivery on commitments.

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.