Senior Program Manager - Consumer Product Development (REF17099R) - Visa Digital Developer Platform (VDDP)
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Digital & Developer Product Development (DDP) develops, delivers, and manages end-to-end technology products to promote the growth of digital commerce and mobilization of payments in emerging and developed markets. The Consumer Product Development (CDP) organization within DDP is responsible for the focused on consumer-driven products and solutions enabling new payment experiences that enhance security, simplify digital commerce for consumers, and eliminate complex authentication and integration processes for merchants and issuers. The Installments team is building a network agnostic installment solution, while the Digital Issuance team is creating simplified APIs for non-banking Fintech partners.
The CDP Project Management Office (PMO) works hand-in-hand with Product and Technology leads to efficiently plan, execute, and deliver on its product roadmap, including driving greater alignment between the product roadmap and development using Agile practices. The PMO is the focal point to structure new programs and projects and to lead process improvement initiatives both within CDP and across the Visa Technology organization.
CDP is looking for a Program Manager to drive key project initiatives in CDP. The right candidate will have demonstrated solid leadership in leading and managing development teams and delivering successful outcomes. This candidate is expected partner with key Business and Technical Leaders to define, prioritize and drive project portfolios to successful and impactful delivery. The will help evolve workflow processes and policies to fit the ever-changing needs and capabilities of our growing company.
This role will provide:
Agile Project Management support to development teams with emphasis on managing a lightweight and flexible front door to support release/sprint planning, and change management.
Support Product office to help structure product ideation to develop a program/project roadmap.
Program Management to coordinate project and product teams for programs impacting multiple products and projects in CDP.
Ensure all projects and programs track financials, comply with Program and Project methodologies, and provide accurate/timely reporting and issue escalation.
Support continuous process improvement initiatives across CDP.
Highly experienced in developing, operating and tailoring Waterfall and Agile Software Development Life Cycle (SDLC) methodologies.
Drive sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies
Agile release planning
Develop metrics and reports using Rally to help the team understand its health and progress and to set goals
Technical acumen to capture, communicate and drive issues/blockers/risks to resolution
Managing effective Agile Ceremonies and tracking change controls
Key management skills:
Strong Communication: Clear and concise verbal and written skills
Team leadership, coaching, and conflict resolution
MS PowerPoint, Word, Excel, Project, Visio (Required)
Manage teams in a matrixed geographically disperse environment
Strong Coordination to interface with other technology and business teams to ensure projects adhere to Security, Sourcing, Networking, Intellectual Property and other Visa processes.
Ability to collaborate with business and technology subject matter experts in product ideation to help refine requirements/scope and create a viable program/project including accurate and inclusive estimates, integrated plans, and securing funding approvals.
Bachelor degree in a technical field, such as Business Information Technology or Management in Information Systems or Computer Science or Computer Engineering (Preferred)
MBA or other related advanced degree (Preferred)
Certifications (at least one Preferred): PMP, CSM
Experience: Professionally mature delivery technical project/release manager with hands-on continuous experience for at least the past 7 years, working with software engineers (development, test, and operations), operations, security, and business personnel.
8-10 years progressively more responsible experience in directly relevant Project and Program roles in an agile environment.