Product Analyst, Identity & Risk Products
- Foster City, CA, USA
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
The role of Product Analyst in the Identity and Risk Products group is to help manage existing products, develop enhancements to these products, and develop new offerings in the risk and authentication space. They will be part of the global team which is developing and deploying Visa’s 3-D Secure solution, which is designed to help mitigate fraud and increase approval rates. The Product Analyst will assess global market trends, evaluate potential product opportunities, and recommend market entry strategies. He/she will contribute to the product vision and delivery, including managing functional requirements, feature prioritization, product operations, and on-going product management. He/she will also partner with internal groups to evaluate and articulate the value/business proposition of new products and will also train and be highly consultative to Visa’s client facing teams and regional product leads on the best way for clients to take advantage of Visa’s 3-D Secure solution and new products.
Support the deployment of Visa’s 3-D Secure solution and new risk and authentication products globally.
Support collaborative development and help with the execution of short-term, intermediate, and long-term strategic business development plans for Visa 3-D Secure and new risk and authentication products
Support product development lifecycle from strategic planning, commercialization, development, and ongoing management
Collaborate with Visa regional product leads and cross-functional team members to develop the product assets and commercialize the Visa solutions.
Help coordinate with marketing and regional product leads on key messaging for new and emerging products
Identify and build relationships with internal and external partners to successfully manage and deliver high quality products and solutions
Provide product training to internal teams: sales, marketing, product, customer service, etc.
Manage product operations, including client contracts, billing, legal approval of materials, and client-facing reporting
Provide product managers and internal stakeholders with formal and ad-hoc analysis and regular performance reporting
Lead client meetings and executive innovation sessions
Stay abreast of competitor products, ensure products are differentiated and solve client’s greatest needs while reducing fraud and increasing authorization.
Focus on Results – Holds self and others accountable for outcomes
Focus on Solutions – Connects people and information across the organization to leverage the best of Visa’s technologies and expertise
Influence Others - Effectively negotiates outcomes that benefit Visa and Clients
Communication - Strong communication, presentation, and relationship building skills
Dependability - Consistently follows through on commitments to build trust with clients and internal stakeholders
Balance Analysis and Action – Takes action without excessive consultation or guidance
Problem Solving – Strong analytical and problem solving skills
Lead Change – Initiates and facilitates appropriate product enhancements or modifications to drive global product growth
Inspire Others – Convey a vision of the future that generates excitement and commitment
Executive Presence – able to command attention and respect of senior executives through a confident and professional manner.
- 1 year of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD)
Bachelor's degree or equivalent required, advanced degree desirable
3+ years of experience working in product management or management consulting (or 2+ years of work experience with Advanced Degree, e.g., Masters, MBA), with experience and knowledge of payment authentication a strong plus
Excellent interpersonal skills to build connections with internal Visa teams and clients
Ability to transform business ideas into detailed requirements that enable technology teams to deliver new products or product enhancements based on business needs
Ability to manage and write product documentation detailing product features and business rules
Business acumen as well as attention to details, and proven leadership success over a wide variety of functional business problems
Strong data analysis, modeling, problem solving and visualization skills. Ability to create executive level reports, dashboards and presentations. Demonstrated ability to deliver on large-scale analyses with significant business impact
Ability to manage simultaneous tasks and projects with multiple work streams, and demonstrated strong organizational skills
Flexible and creative thinker with the ability to define business tradeoffs, generate outside-the-box solutions and manage uncertainty
Ability to excel in a large organization by finding solutions that meets the needs of diverse stakeholders
Ability to create and influence strategy
This position requires incumbent to travel for work less than 5% of the time
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.All your information will be kept confidential according to EEO guidelines.