Lead Staff Systems Engineer

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Team:

The global systems engineering group is responsible for engineering and support of the IT infrastructure for Visa Inc. and VisaNet. This includes planning, design, evaluation, installation, deployment, and maintenance of the IT infrastructure for the data centers and office facilities.  

The Job Purview:

This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify creative solutions. This role serves as a technical and functional specialist and works independently with guidance only in the most complex situations.

The Important Things You'll Be Doing: 

  • Work in a complex, highly-secure, and highly available operations environments and interacting with the technology domain authorities required to maintain those environments
  • Function as the compute lead on critical infrastructure projects and initiatives
  • Write technical design and build documentation for compute infrastructure
  • Develop ITIL procedures, technology strategy, engineering standards, methodologies, task-plans and standard methodologies for Distributed Compute Engineering
  • Collaborate with partner Engineering Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
  • Mentor junior team members

Qualifications

Your Technical Qualifications: 

  • Strong experience with RHEL
  • In-depth experience with one of the following Operating Systems: Red Hat Enterprise Linux 6 and 7, or Ubuntu 16.x above
  • In depth experience with one of the enterprise class virtualization technologies including VMware, Linux KVM Virtualization
  • Engineering knowledge and hands-on experience with either Linux container technology, or SELinux
  • Strong Hardware and OS deployment experience in one of the following server product lines:  HP ProLiant, Dell PowerEdge
  • Strong scripting skills in UNIX environments. In-depth experience in deployment and workflow automation
  • Experience in one of the automation and workflow tools such as Ansible, Chef and BladeLogic tool
  • Strong analytical and technical troubleshooting skills, and possess an ability to explain technical concepts and provide mentorship to junior staff
  • Strong expertise and experience in system monitoring techniques and tools
  • Strong understanding of big data technologies including Hadoop and GPFS
  • Hands on experience with back end technologies including Satellite Server & NIM
  • Authoritative knowledge in server end SAN/NAS configuration and troubleshooting
  • Ability to analyze, fix and take on storage stack issues (Hosts, SAN switches and Storage Devices)
  • Engineering knowledge in TCPIP networking –link aggregation/redundancy, switches, routing and load-balancing
  • Ability to write technical design and build documentations for all aspects of a technical infrastructure
  • Solid ability to integrate content from other domain areas and construct final technical design documents
  • Solid ability to provide level 3 support and guide level 2 administrators on problem resolution. Exhibit understanding and perform operational acceptance/turnover activities

Your Professional Requirements:

  • Bachelor’s Degree in Computer Science or related technical field required, advanced degree preferred 8 years of relevant working experience in large enterprise operational environments required
  • 24x7 "On-call" support rotation required
  • Broad knowledge in hardware, software, network and applications deployments thru automation
  • Confirmed experience in an application hosting or data center environment
  • Confirmed experience with maintaining highly available and highly secure systems
  • Good hands on technical engineering professional with business insight
  • Strong process orientation and solid grasp of software development and testing techniques, methodologies and best practices
  • Good experience in design and implementation experience with custom and off-the-shelf applications, and help coordinate activities of multiple technology domains in terms of design and deployment ITIL certification preferred

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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