Manager - Software Test Engineering

  • Highlands Ranch, CO, USA
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.


We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.


The Issuer Processing Quality Assurance team provide support for Prepaid platform which is a multi-tiered application.  The team focuses on developing automation scripts and Rest base API solutions to enable issuers to leverage our applications. This includes managing system requirements, design, development, integration, quality assurance, implementation and maintenance of Prepaid applications. There will be interaction with customers and key stakeholders from various departments.   


  • Basic Qualifications

  • Minimum of Bachelor’s degree or equivalent

  • 5 or more years of experience managing a team


  • Preferred Qualifications

  • 7-10 years of work experience and a Bachelor’s Degree or

  • 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or

  • Advanced degree is preferred

  • Experience in Management, Coaching, Mentoring

  • Professional work experience in a Quality Assurance role or working in collaboration with a QA Team, implementing and applying industry best practices to design detailed test scripts and execution against those scripts

  • Experience in Automation standards and approach

  • A strong understanding of Team Culture

  • Experience with QA testing tools such as HP ALM and Jira is a plus

  • Working knowledge of SDLC and experience in Test Execution including manual end-to-end regression testing and evaluation of test results

  • Strong verbal and written communication skills to communicate to management

  • A demonstrated ability to handle multiple priorities and sustain a high level of performance when scrutinized

  • The ability to self-govern, to be flexible, to prioritize and manage their own time to meet tight program deadlines

  • Strong internal customer relationships are essential and this position will work with Business Partners, internal staff, external vendors and system integrators on a daily basis to ensure quality assurance is performed in alignment with global initiatives and requirements across the enterprise

  • Experience with electronic payment and Financial systems is a nice-to-have

Additional Information

  • Essential Functions

  • play a pivotal role to partner with the application Support and Development teams at Visa to ensure appropriate levels of quality assurance that meet Visa’s standards. 

  • Align with global initiatives, enhancements, and day to day operational Production defects.  Tasks may include but are not inclusive of managing deadlines

  • Successful project delivery of QA test script development and execution adhering to Visa’s internal Testing Management Methodologies and industry best practices.

  • Promote a standardization of QA processes and a discipline of QA testing throughout the team u sing Visa’s TMM, assist to develop, execute, and standardize test plans.

  • Guide team on deliveries and be a key contributor for conceptual estimates, schedules, and risk management.

  • Manage defects from identification to completion. 

  • Assist to standardize reporting and metrics on deliverables by the QA team.

  • Partnering with staff deployed globally, including direct staff, vendors, and offshore partners.

  • Understand application and platform dependencies and help define QA environment and infrastructure needs.




  • Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.


Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


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