Diversity & Inclusion - Senior Program Analyst

  • Foster City, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Technology Planning and Business Operations at Visa is a key enabling function that keeps the day-to-day running of the Technology organization humming along smoothly.  We deliver Technology wide programs, work diligently to constantly challenge the status quo, and we drive and continuously improve practices cross-functionally in a wide array of domains.

This role will be part of the BizOps & Performance Improvement team, whose purpose is to drive change and improvements for the Technology organization. Our team is taking a crucial role in partnering with the Visa Diversity and Inclusion Team to drive Technology-wide initiatives to attract, retain, and advance diverse talents.

As a result, we are looking for someone who will be leading those activities from a Tech standpoint, supporting 12 different departments and working cross-functionally to drive initiatives to completion and success. This role requires high collaborative skills, patience, strong passion in Diversity and Inclusion cause, a creative mind, and an ability to drive activities to completion with little or no oversight. 

As a Senior Program Analyst, your responsibilities will be primarily focused in the following areas:

Driving D&I Initiatives and Programs at Visa

  • Work cross-functionally with multiple functions at Visa to deliver on D&I Initiatives to bring talent to Visa – this includes working with Tech, D&I, HR, Talent Acquisition, Corporate Responsibility Team, etc.

  • Implement and expand partnerships with external organizations to bring talent into Visa – this includes onboarding partners, managing partner relationship, proposing a roadmap to expand existing partnership across Visa

  • Harmonize processes across different D&I programs to allow for operationalization

  • Participate in planning and executing onboarding and orientation activities related to those programs

Leading Women in Tech Employee Resource Group

  • Manage and develop the Women In Tech Employee Resource Group globally – create a vision, program structure, key initiatives, and success metrics

  • Act locally as the Employee Resource Group ambassador – plan, budget, lead activities to bring employees together, develop and monitor success metrics

Supporting Recruiting efforts at D&I Conferences

  • Partner with the D&I Recruiting Team to attend conferences, and help drive the recruiting effort from inception to offer by collaborating with Technology hiring managers

Overall Program Management

  • Be an agent for change and an advocate for the Tech D&I programs

  • Manage stakeholder’s communication, initiatives roadmap

  • Occasionally create presentations for senior leadership to summarize initiatives and impact

  • Apply interpersonal skills to build strong relationships with stakeholders

  • Work independently to research subject matter, and interact with other departments and organizations across Visa to obtain and exchange information

  • Manage a moderate amount of concurrent assignments and drive projects to completion



  • Creative self-starter with a sense of urgency and persistence (“Get things done” attitude)

  • While being tenacious with problem-solving, we are also looking for someone with ability to apply both analytical and intuitive mindset to problem-solving

  • Collaborative and flexible, able to work with cross-functional and geographically dispersed teams

  • Ability to lead with compassion and influence without authority

  • Strong verbal and written communication skills

  • Strong listening skills

  • Proficiency with Microsoft Office product suite for Windows including Word, Excel, and PowerPoint

  • Comfortable with manipulating data in Excel

  • Minimum Master’s degree or equivalent in relevant field

  • 5 to 7 years of experience in project/program management in Human Resources or relevant field

  • Experience in business consulting is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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