Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.

Visa’s Digital and Mobile Product Development (DMPD) team is building a new generation of products to facilitate commerce in everyone’s digital and mobile lives. At DMPD, we are focused on creating smarter payment solutions that provide fast, easier ways to pay with phone, web and other digital devices wherever you are – remote or proximity payment.

Digital and Mobile Product Development team at Visa is looking for an experienced Program manager to combine successful software development process experience with effective collaboration, facilitation, leadership, and technical skills. Reporting into the Director of Digital and Mobile Platform Services, the program manager will be responsible for all aspects of the development and implementation of assigned projects and scrum teams, and provides a single point of contact for these. The program manager will be accountable for timely and high quality execution and delivery of the projects from original concept through final implementation. This position requires working with teams that follow Agile as well as traditional methodologies.

• Guide the team and organization on how to use Agile/Scrum practices and values to delight customers
• Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog
• Providing all support to the team using a servant leadership style whenever possible, and leading by example
• Improve team velocity and leverage tools like burn downs and capacity modeling to ensure that the teams are productive
• Hands-on experience with the day-to-day management of cross functional, global software development projects
• Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Deployment, Automated Testing

Required Skills:

• Strong communication skills and the ability to work well with other departments and varying levels of management
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
• Ability to negotiate priorities across organizations is required
• Ability to plan and prioritize multiple tasks effectively
• Ability to independently drive projects through to completion
• Meticulous follow-ups and follow-through of issues and actions to drive them to closure in a timely manner; Work closely with the Technical Development team to identify and communicate critical paths
• Manage and effectively deliver features committed to for the Release Train
• Partner with Product Owner in developing, maintaining and grooming Product Backlog
• Good attention to details, ability to think analytically and independently
• Facilitate Feature and Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives; Remove impediments/blockers in order to keep teams productive
• Collaborate with cross functional teams and build schedules and plans; Identify and manage dependencies with other internal or external teams
• SME Knowledge of project management principles and Agile development methodologies

Qualifications:

• Bachelor’s degree in Computer Science, Engineering or a closely related discipline
• 8+ years of overall work experience; and 5 years specialized experience in project or program management

Desired Skills:

• Payment domain or FinTech background is a plus
• Candidate has a PMP or equivalent project management certification and has knowledge of working in an agile environment
• Good familiarity with project management software tools; project management techniques; software development lifecycle in an e-commerce or web environment; scrum or agile experience

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind –
making sure that Visa is the best way to pay and be paid, for everyone
everywhere. This is our global vision and the common purpose that unites the
entire Visa team. As a global payments technology company, tech is at the heart
of what we do. CyberSource, a Visa company, has been and continues to be a
pioneer within the e-Commerce Payment Management world. Our VisaNet network is
capable of handling over 65,000 transaction messages per second for people and
businesses around the world, enabling them to use digital currency instead of
cash and checks. 



We are also global advocates for financial inclusion, working with partners
around the world to help those who lack access to financial services join the global
economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup,
celebrate teamwork, diversity, and excellence throughout the world. If you have
a passion to make a difference in the lives of people around the world, Visa
offers an uncommon opportunity to build a strong, thriving career. Visa is
fueled by our team of talented employees who continuously raise the bar on
delivering the convenience and security of digital currency to people all over
the world. Join our team and find out how Visa is everywhere you want to be. 



“Visa will consider for employment qualified applicants with criminal histories
in a manner consistent with the requirements of Article 49 of the San Francisco
Police Code.”