As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Visa has an extraordinarily rich data set that spans more than 3 billion cards globally and captures more than 180 billion transactions per year and a deep history of using that data to make paying easier while reducing fraud. With rapid advances in ways to use data to generate insight as well as the move of commerce online, the number of use cases and opportunities to improve consumer experiences is growing exponentially. The goal of the Head of Strategy and Operations for the Data, Risk and Identity is to ensure we capture the opportunity this massive disruption in what is possible by modernizing our processes to take best advantage of recent advancements, providing a data drive lens for the team to focus on what is highest leverage in growing the business, driving decisions on build vs. buy of capabilities and driving integrations of acquisitions.  You will join a ~400 person global team passionate about the role of electronic payments in making the world a better place that includes product managers, data scientists, technologists, sales people, marketers, and many more.

This role reports into the SVP of Global Data, Risk and Identity Products.

Responsibilities

• Provide out of the box, strategic thought leadership on how to evaluate and continually improve delivery for our consumers, merchants, and clients and then drive implementation of the recommendations.
• Develop the compelling, data driven arguments for change both within our organization and with organizations we partner with where processes can be better.
• Drive a “customer centric” focus in our goals, strategy, evaluation of success, process design, and everyday habits.
• Provide the thought leadership and meaningful upfront engagement on a proactive acquisitions strategy to fill in capability gaps.
• Lead the integration planning and drive our cross functional integrations to effective, balanced outcomes.
• Lead a small talented direct team and lead large indirect teams

Can you take on the responsibilities described above? Then please apply! Independent of years of experience or educational background, the successful candidate will likely have a mix of the following qualifications:

Basic Qualifications

• 12 years of work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD

Preferred Qualifications:

• 15 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)
•  Experience defining an operational strategy for an organization and successfully delivering it, including the ability to point to specific outcomes and change
• Experience with customer centric, fact based process design and improvement (e.g. Lean, Kaizen, etc.)
• Experience with acquisitions and integrations
• Experience driving change through an organization as both an evangelist but also through others
• Experience running an operation and being accountable for customer facing outcomes
• A love of fact based decision making, passion for customer centric design and continuous improvements, insatiable curiosity, and excellent problem solving skills
• Comfort with a highly matrixed and global organization
• >15 years of professional experience
• Bachelor’s degree in analytical or technology field such as operations research, economics, computer science or many others (graduate degree is a plus)
• Previous exposure to financial services, credit cards or merchant analytics is a plus, but not required

Mental/Physical Requirements:

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Travel:

This position requires 10% travel

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.