Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. 

The Associate Systems Analyst is responsible the operation of the Visa TPF/VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for first level problem determination and recovery of the VIP Applications, Operating System, services and customer related issues.

Responsibilities:

• Monitoring and operation of the Visa VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for first level problem determination and recovery of VIP application, operating system and hardware failures.
• Must be able to react to situations requiring VIP services to be switched to backup services.
• Escalate and coordinate problem situations with the appropriate management, support groups and service partners when needed.
• Works closely with service partners such as VIP Coverage, Batch Processing Support, Clearing and Settlement Coverage and Service Desk to ensure all VIP related services are operational and not causing member impact. 
• Participate in all VIP Operations related daily briefings and turnovers.
• Ensures processes and procedures are followed and are documented.

Requirements: 

• Experience as a Computer Operator in a large datacenter environment with technical background in all mainframe/open systems related hardware, software and utilities in a multi-processing Tightly Coupled/Loosely Coupled environment.
• Experience with the Visa/Inovant VIP Applications and Services preferred.
• Experience with the following: TCP/IP, Remedy, MVS, VM, Windows and related applications.
• Experience and/or exposure to automation tools and programming languages.
• Strong written and verbal communication skills, analytical and problem determination skills and customer relations skills.
• Ability to work day or night shifts in a 7X24X365 environment.

All your information will be kept confidential according to EEO guidelines.