Senior Manager, Process, Change and Continuous Improvement - Level 5

  • London, UK
  • Contract

Company Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

Job Description

If you think you could support Visa as a Senior Manager, Process, Change and Continuous Improvement, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

This role sits in Visa’s Europe Controllership team, which is responsible for the accounting and finance operations of the Europe business functions and corporate accounting activities for Visa. The team is part of the broader Global Controllership function within Global Finance. This role will report to the Sr. Director within the Europe Controllership team in London that oversees the Corporate Accounting and Financial Reporting. This position will be responsible for controllership process documentation management and improvement, change management in Controllership and Continuous improvement.  The ideal candidate will have a strong understanding of pertinent controllership processes and controls, the ability to identify and implement changes to improve operational efficiency, the ability to work well with cross-functional teams, and identify opportunities to work with robotics, automation, and continuous controls monitoring, all with a strong sense of ownership and urgency.

What we expect of you, day to day.

  • Responsible for managing and improving all controllership processes and for the documentation of processes with related controls (revenue, payables, accounting, Operations support)
  • Proactively research and document opportunities for continuous improvement
  • Prepare an annual plan for approval for all Continuous improvement initiatives
  • Negotiate, through procurement as necessary, with any new vendors for tools required to improve efficiency.
  • Work as controllership representative on any system changes impacting processes to maintain accurate process documentation and clarity of responsibilities
  • Develop and manage a controllership scorecard with Financial Systems Support assistance.
  • Interaction with various levels of management within and outside of Finance and internal and external audit teams and participation in cross-functional projects will be a routine part of the job.


What we’re after…

  • Chartered Accountant (ACA) preferred, and mid-level years of progressive professional accounting experience, preferably in a publicly-traded company and/or with a public accounting firm.
  • Strong interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and interact at all levels are also required.
  • Strong technical, quantitative and analytical skills
  • Proficient with Oracle or similar enterprise accounting system
  • Proficient in utilising Excel to efficiently analyse data..macros preferred
  • High level of experience with continuous improvement methodologies, driving increases in efficiency / effectiveness, utilising lean thinking, six sigma, systems thinking, operational excellence qualifications preferred
  • Familiarity with Sarbanes-Oxley internal control compliance
  • Must be comfortable working in a fast-paced, rapidly changing environment
  • Capable of handling multiple tasks, possess good organisational, communication, and analytical skills, able to work independently, and be extremely flexible.
  • Welcomes challenging/complex projects and demonstrates an ability for working "smarter not harder" by making continuous improvement to the efficiency of processes
  • Teamwork is essential to the group, so it is critical that the candidate interact with other team members and managers collaboratively and effectively.

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Additional Information

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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