Director Communications, CEMEA (Media, Issues and Campaigns)

  • Dubai - United Arab Emirates
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere.

This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.  We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world.

If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fuelled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Central and Eastern Europe, Middle East and Africa (CEMEA) combines nearly 90 emerging markets in one of the most diverse and multicultural regions in the world. The region is also Visa’s fastest-growing region. It has a unique story and is a blend of history, innovation and opportunity. By 2020, this region will account for more than 25% of the global population. Just think about that: one in four of the world’s citizens will live in this region. The region’s markets are evolving in different ways, at different speeds, with contrasting political, economic, social and technological challenges.

Job Description

  • Work across the Cluster CEMEA (Central Europe, Middle East and Africa) to deliver effective and measurable proactive and reactive media relations activities that enhance and protect Visa`s reputation in cross-regional media and Tier1 outlets (with the primal focus for CEMEA leadership team).

  • Utilize global resources and networks to create consistent clear communication that positions the organization against the globally agreed communications strategy.

  • Keep abreast of all media industry developments and apply relevant ones to the business – particularly in social media. The expert on audience segmentation and targeting.

  • Lead up and downstream communications within the function – giving clear counsel on issues, news of the day and pending media activities.

  • Be a trusted advisor to Communications Market leads, management in hub/market/cluster giving guidance on media issues, reacting and responding and reporting appropriately.

  • Support the continuing development of the Communications Function as a newly globalised function and work at all times to demonstrate the value-add of the function.

  • Leverage global media content locally and, reciprocally, provide suitable content for corporate leverage.

  • Develop and coordinate cross-regional communications campaigns (including toolkits, creative, messaging, etc) to support strategic business objectives


  • A Bachelor’s degree is required, MBA preferred

  • 10+ years of experience in a wide spectrum of communications, with demonstrated track-record of implementing communications strategies and campaigns based on business objectives and managing media relations and crisis/issues preparedness.

  • Proven ability to manage work in highly matrixed organizations with multiple stakeholders

  • Highly skilled at synthesizing complex information from a variety of sources or disciplines to arrive at a broader, deeper and well-integrated understanding of the issues and strategic impact

  • Experience managing external agency partners

  • Good project management skills and attention to detail

  • Global or multi-national business experience strongly preferred

  • Energetic, team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities

Additional Information

Short-term Go Share opportunity

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