As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

The Global Systems Engineering group is responsible for engineering and support of the IT infrastructure for Visa Inc. and VisaNet. This includes planning, design, evaluation, installation, deployment, and maintenance of the IT infrastructure for the data centers and office facilities. This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.

Provide timely and effective support and escalation for z/OS database and associated products in the production and development environments at all Visa Data Centers. This support is also extended to all users of those systems.

Provide database administration and support for all of Visa's mainframe Db2 databases.

Manage the Db2 change activity across all production and development z/OS systems.

Responsible for driving service–impacting issues and problems to resolution.

Responsible for participating in the development and assessments of Visa's overall z/OS database strategies, technologies and architectures to meet the operational and continuity needs of Visa and its customers.

Provide z/OS Db2-related guidance and training to both internal and external audiences.

• Basic Qualifications

• Minimum of Bachelor’s degree or equivalent

• Preferred Qualifications

• 7-10 years of experience with DB2 and z/OS industry or live production environment experience

• 7-10 years of work experience and a Bachelor’s Degree or

• 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or

• 3 years of experience with a PhD

• Strong technical analytical and troubleshooting skills, and possess an ability to explain technical concepts and provide guidance to junior staff

• Ability to write technical design and build documentations for all aspects of a technical infrastructure

• Ability to provide level 3 support and guide level 2 administrators on problem resolution. Exhibit understanding and perform operational acceptance/turnover activities

• Must be willing to go on 24x7 "On-call" support rotation

• Experience with maintaining highly available and highly secure systems

• Strong process orientation and a solid understanding of software development and testing techniques, methodologies and best practices are the primary requisite for this position

• Individual should be extremely self-motivated with the ability to work independently, coordinating activities within cross-regional and cross-functional teams

• Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills

• Exhibit advanced planning, organizational and problem solving skills

• Strong project management skills

• ITIL certification preferred

• Essential Functions

• Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments

• This position requires a candidate with strong hands on technical engineering professional with business acumen

• Responsible for mentoring junior team members, developing ITIL procedures and best practices standards

• Work with other Engineering Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers

• This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills

• Candidates will possess strong leadership and interpersonal skills and have experience working in large enterprise operational environments

• Perform and/or coordinate installations and upgrades to the z/OS database and tools

• Competency in the use of standard Db2 tools and utilities including those supplied by Broadcom

• Evaluate and participate in selecting z/OS database administration tools to improve the effectiveness (i.e. timeliness, quality, etc.) of tasks such as performance monitoring and tuning, recovery processing, and change management processing

• Provide 24x7 support for z/OS DB2 databases and DB2-related applications

• Provide technical guidance to internal contacts in the design of infrastructure solutions that meet business needs and perform to engineered specifications

• Identify, define and implement improvements to the z/OS database environments and related support activities and practices

• Manage the delivery of solutions to operations

• Provide proactive analysis of Visa complex core systems and applications to detect potential problems and make preventive corrections

• Provide database administration support to application teams including consulting and QA review services

• Support the production implementation of mainframe applications including the development and implementation of backup and recovery strategies

• Develop and/or provide training for database access strategies and SQL coding

• Develop, promote and support data management concepts and processes

• Conduct quarterly DB2 database TSR reviews and support production database TSR remediation activities

• Perform database backup and recovery when required

• Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.