As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Business Group Overview

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

Position Summary

We are looking for a digitally focused analyst to join our Canadian consulting practice. The Consulting analyst will engage and assist in developing and delivering high impact business case studies and presentations for Visa’s Canadian clients.  This person will deliver initiatives to innovation, structured consulting playbooks and strong business value propositions to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a valued, long-term business partner.

Potential projects could include portfolio/product management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer experience and supporting processes.  

The ideal candidate is a strategic thinker that seeks to innovative everything they touch, carries a disruptor mindset and can articulate/create impactful presentations to senior leaders. Previous strategy, consulting and /or payments experience is desired with a focus on writing business case studies. The role will be based in Toronto, Ontario.

Responsibilities

On a project-by-project basis:

• You will prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities; draw input from client, local client relationship managers and functional teams
• Oversee project setup including (but not limited to) hypothesis testing, data insight gathering, formulating methodologies and strategies
• Develop fact base by undertaking client interviewing, collecting and analyzing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Identify solutions and recommendations that address client objectives and result in performance improvement; demonstrate relevant Visa Consulting & Analytics methodologies, frameworks and global standard methodologies
• Design and deliver compelling presentations to illustrate findings, ideas, and recommendations within consulting engagements

More generally:

• You will identify and surface opportunities for client projects and submit for inclusion into account plans
• Build, develop and maintain models, contribute to IP creation and standardized VCA offerings
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global standard methodology

Basic Qualifications:

• 2 years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Relevant depth of experience in at least one of the following areas: consulting, digital sales/marketing, customer journey, design thinking, UX/UI planning and modeling, business case studies
• Strong background in the financial and/or digital space in Canada (or international) that can bring leading edge ideas and market disruptions to our team.
• Excited about BI with a digital strategy mindset
• Curious and Excited about on how technology and FinTechs can be incorporated into reimaging the credit card industry
• Excellent presentation skills, including strong oral and written capabilities
• You should be self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently with the ability to drive an idea from start-to-finish!
• Strong business acumen, with experience in working on business/value cases that solve client issues.
• Strong consulting toolkit (e.g. hypothesis driven analysis & problem solving, project management skills)

Travel:

• This position requires the incumbent to travel for work up to 10% of the time

Location:

• Relocation assistance will not be offered for this opportunity

Work Authorization:

• Authorization to work in Canada is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours

• Incumbent must make themselves available during core business hours.

Physical Requirements:

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

EEO

• Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.