At CyberSource we build the tools that helps businesses turn their ideas into reality. All across the globe merchants look to CyberSource for tools, knowledge and a passion for making payment acceptance safe, fast and easy. We are on an exciting growth journey and we are looking  for individuals who echo our client obsession, enjoy delivering great technology (at a global scale) and creating success. 

We started this business when the internet was just learning how to walk…now that it’s running at lightning speed, we’re excited about building the next generation of tools that will make starting or growing a company as easy as pie. And, we’re Visa…which makes it fantastic to scale with us since we’re already the #1 payments company in the world. We couldn’t do this without our people. That is at our core. It is our employees’ passion, initiative, creativity and innovation that drives our success and the success of every client we work with. #1 company=best in class talent. 

Come join us!

Position Summary

As Product Manager for Commerce & Cloud you are at the forefront of consumer and merchant choice for payment acceptance.  The role requires a strong knowledge of commerce, global market trends and a focus on the ecommerce technology ecosystem. You’d be responsible for executing CyberSource’s Commerce & Cloud ISV Solutions strategy; serving small, mid-market and enterprise businesses. 

You would be delivering and supporting integrations/Cartridges/Plugins to help merchants take advantage of CyberSource and Visa solutions in the most simplistic and innovative ways.  You will manage the entire product lifecycle for both Internal or 3rd Party Build Projects from strategic design and planning thorough rollout activities.

You will be responsible for the succesful delivery of new integrations, products and functionality for all regions, business areas and strategic initiatives and measured by the succesful improvements to merchant adoption rates, increased speed to market and ROI, transaction growth, revenue figures and merchant adoption metrics

This position will be working with a cross-functional team across different business lines in Visa's Merchant Digital Products group dispersed globally and will be based in the UK (Reporting Manager – Reading, UK)

Job Scope

• Execute a robust and comprehensive Commerce Platform and Technology Integration strategy for Visa's Merchant Digital product lines, to support the broad range of merchant and partner use cases

• Contribute to the development of the overall product strategy, product roadmap, and business plan

• Work closely with other Product owners, Solutions, Marketing, Sales, Customers, Partners and Engineering teams to define and develop detailed product/ business requirements

• Lead and (where applicable) Perform User Acceptance Testing and ensure requirements were understood and implemented as requested

• Ensure projects and products are delivered in line with Visa’s quality and security standards. Catalogue, manage and maintain products in line with these standards and processes. 

• Evaluate new product opportunities and create proposals for products to enhance and scale the ability to deliver merchant enablement efficiently.

• Influence product and technology strategy and direction (roadmap),

• Manage Vendor engagement with internal and external 3rd Party services related to Technology Integrations as well as with the Key Technology Partners in support of the Alliances Team.

• Work with Product Management Leadership and other Product Managers to help define and drive go to market efforts across all existing and new integrations to maximise new Product ROI.

• Evangelize the power of technology driven enablement across the customer facing organisations to ensure consistency of knowledge across the wider business. This includes driving enablement delivery, internal knowledgebase management, asset management, working with marketing on message delivery and updates.

• Implement strategy for the development and distribution for Technology Platform driven enablement services for key external partners such as Banks, Resellers, and Development ecosystems.

• Actively prioritize product back-log , pre planning, prioritization and user story mapping sessions

• Be comfortable to own, manage and report on portfolio of projects at any one time confidently.

• UK Based with global travel requirements

Qualifications

• Bachelor's degree in Finance, Computer Science, Engineering, or equivalent experience including merchant/partner management experience a plus

• Demonstrable  progressive experience in Payments

• Strong product management experience in mobile, or payments, ecommerce, OMS, ERP or similar responsible for value proposition definition and communications, product Experience using/implementing or building plugins/extensions or frameworks a plus.

• Adept in Agile and other development methodologies

• Strong project management skills and demonstrated ability to coordinate multiple parties to deliver market facing products (Prince 2 Qualified an advantage)

• differentiation, cost/benefit analysis, and executive presentations

• Strong working knowledge of the ecommerce and commerce industry’s with partner, technology partnerships preferable:

• Demonstrated strength at building relationships , highly motivated, strong sense of urgency, ability to motivate others

• Strong disposition towards action

• Excellent problem solving skills with a strong focus on client success

• Comfortable operating in a complex distributed organization with the ability influence those without direct management responsibility in a matrixed organization

• Comfortable operating in ambiguity

• Excellent written and oral communication skills with a flair for getting people excited

• Team player, with proven track record of taking initiative and ownership of responsibilities and deliverables

• Passionate about what you do; product management and fired up about the opportunity to transform payments working for the industry lead

• Creative spark – in product innovation, product management, and finding ways to get things done

CyberSource is an equal opportunities employer. We are strongly committed to equal opportunity and strive to align fully with equal employment laws, ordinances and regulations for all applicants and employees. A place where everyone is accepted everywhere. That is our vision, and our passion. We believe that when each of us are empowered to discover our true potential, what we can do together is limitless.