Visa is one of the top 50 most admired brands in the world. It is recognized as a leading employer and can be found on the lists of: The World’s Most Innovative Companies, The World’s Most Respected Companies, The World’s Most Ethical Companies, America’s Best Employers and The World’s Most Valuable Brands, to name a few.

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Overview

The Sr. Director, Cross-Border – Integrated Program Management will play a leadership role in developing a focused, integrated, cross-border program playbook comprising client facing levers (e.g., products, marketing campaigns) to leverage the global scale and expertize for effective local execution.

Key Responsibilities

• Complete global inventory of programs and initiatives by identifying specific context / use case for cross-border growth in the market and studying the end-to-end consumer journey.

• Build the initial program playbook by establishing an exhaustive inventory of client facing levers to drive cross-border and prioritizing key levers to be built and tested. Frame supporting infrastructure for client facing teams to execute each lever (e.g., ready-to-use client narratives, solution designs, marketing assets).

• Support usage / deployment by corridor-, market-, and region-level leads and provide initial training / orientation on the codified set of cross-functional and client facing actions. Enable direct contact and knowledge transfer between teams with prior experience and those needing help.

• Refine and re-inforce the program playbook periodically. Expand the list of programs in the playbook beyond the initial list of priority levers, based on levers found effective in other corridors / markets. Develop a scalable knowledge sharing platform (possibly in coordination with Sales Playbook) to enable faster “self-serve” adoption.

BASIC QUALIFICATIONS

• Minimum of Bachelor’s degree or equivalent

PREFERRED QUALIFICATIONS

• 15 years of experience in payments, with previous experience in a client-facing function role (Visa-specific experience in Sales is a plus)
• Global perspective and awareness of market differences and commonalities.
• Strategic and analytical thinker, able to move seamlessly from high level concepts to detail.
• Demonstrated aptitude to learn quickly in scenarios that are not well defined or structured.
• Effective communicator, especially in teaching and influencing scenarios. Proven ability to navigate a globally matrixed environment successfully.
• Experience leading or participating in change management processes where complex organizational change was successfully implemented.
• Results-oriented individual who challenges the status quo in order to drive a culture of constant improvement.
• Process oriented, with a high attention to detail and quality on both internal team
• work and external products brought to market
• Bachelor’s Degree required; Master’s Degree in Business or related field preferred.

Common Purpose, Uncommon Opportunity

Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics, NFL and FIFA™ World Cup, celebrate teamwork, diversity, and excellence. If you have a passion to make a difference in the lives of people, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of more than 11,000 talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

All your information will be kept confidential according to EEO guidelines.