Systems Analyst

  • Bengaluru, Karnataka, India
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.


Job Description

Our systems and applications are exceedingly available and exceptionally performing. We are into the business which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. And within a second, thousands of transactions happen concurrently. Our service is not limited to one junction, we are in 200+ countries.  

Security is our prior concern. We develop an environment which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks  is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

What are responsibilities of Systems Analyst?

  • Prime responsibility of Systems Analyst is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.

  • We do not allow outage,  even for a second. If any issue happens, As owner of the environment we do the needful to make sure that environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.

  • As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.

  • We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities, and will continue to do the same till environments become auto-heal.

  • If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start contributing after PoC.

  • As our business is running round the clock, we work in shift and sync with multiple locations and multiple tracks (sub team).

  • We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team.


Essential Skills:

- Strong technical aptitude and a desire to learn is a must

- Very Good knowledge on Oracle and Mongo Database along with SQL.

 -UNIX Shell scriptingPowerShell or Any other scripting knowledge is mandatory.

- Should be having Knowledge on IBM MQ and WAS concept.

- Understanding the Java programming language and work on experience is more value add.

- Experience in supporting systems that run on Linux Environment.

- Understanding of core networking concepts such as Routing, Protocols, Subnets, DNS.

Desirable Skills:

- Experience with web-related technologies including Apache, Tomcat IIS etc.

- Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects.

- Knowledge of monitoring tools, alert escalation, customer / vendor management etc.

- Build tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups.

- Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued.

- A bachelor's degree in engineering or Computer Science or a related degree.

- Good communication skill and ability to work as team player.

- Basic knowledge on Kafka, Spark and Hadoop cluster from Operations perspective is a plus.

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