Senior Director, Client Incentive Operations (Latin America and Caribbean Region)

  • Miami, FL, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

This visible role provides leadership and oversight to the Client Incentive Operations team supporting the Latin America and Caribbean (LAC) region. Client incentives are strategically important for Visa Inc. This position will be responsible to successfully translate client incentive strategies, business relationships and initiatives into financial statement impacts.  This leader will align through Finance and other key stakeholders for efficient application of Visa’s client incentive accounting policies

Job responsibilities:

  • Provide leadership and oversight to the Client Incentive Operations team responsible for managing LAC Client Incentive contracts
  • Build and maintain strong relationships with key stakeholders in FP&A, Sales, Legal, Controllership and Finance executives
  • Provide guidance related to appropriate accounting treatment of incentive arrangements to stakeholders prior to contract execution as requested
  • Ensure all newly executed incentive agreements/contractual obligations are properly assessed and appropriately accounted for per Visa’s accounting policy and in compliance with SOX controls
  • Foster collaborative team environment and provide effective coaching and development of team members
  • Provide technical accounting expertise and guidance to team members as needed
  • Review incentive models to determine that contractual commitments are in accordance with the terms of the contract, ensuring that all key obligations have been accurately addressed
  • Ensure any variances between forecasted and actual contractual commitments are appropriately reviewed and analyzed and the necessary adjustments recorded
  • Evaluate and  improve the communication, tools, and the controls framework used for assessment and communication of financial impacts of client incentive arrangements
  • Manage the quarterly review and monitoring of quarterly significant deliverables including tracking and reporting of value-in-kind (VIK) globally, global significant new contracts, global flux analysis and contractual adjustments or amendments
  • Drive and implement global process improvements such as simplified booking package to accommodate system limitation, adoption of new global VIK processes, etc. Consider regional differences or local requirement compliance
  • Establish and measure appropriate performance metrics to assess the efficiency and effectiveness of team processes, and drive efficiencies through automation of business processes
  • As a member of the controllership leadership team, actively participate on cross-functional teams related to standardization of contractual terms and further automation of client incentive processes
  • Lead Client Incentive projects and initiatives

 

Qualifications

 

  • Bachelor’s Degree in Accounting or Finance with 12+ years of progressive experience in finance, accounting or audit; CPA, MBA or advanced degree preferred
  • Highly motivated management team member with strong business ethics and experience cultivating relationships inside and outside of primary organization
  • Proven ability to attract high caliber individuals, develop teams and talent with diverse capabilities, provide constructive feedback, develop successors and talent pools, and drive results
  • Strong analytical and problem solving skills and ability to work under pressure in a high volume and fast paced dynamic environment
  • Excellent verbal and written communication skills
  • Flexibility to lead change and adapt to changing business needs
  • Possess business acumen to understand high level corporate initiatives yet be able to manage day-to-day tactical decisions to ensure delivery of all key initiatives 
  • Strong leadership, change and project management experience and exceptional organizational skills
  • Proficient with Microsoft Excel
  • Fluent in Spanish or Portuguese, spoken and written

Additional Information

All your information will be kept confidential according to EEO guidelines.

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