Staff Software Engineer - Cybersecurity Ops

  • Austin, TX, USA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

This role is an individual contributor responsible for applying skills and knowledge to perform specified support functions. Primary duties will be to provide operational support for Data Protection Technologies and Cybersecurity applications such as ProtectApp, ProtectFile, Vormetric Transparent Encryption Agent, Voltage Tokenization Secure Data Appliance, Hashicorp Vault, Venafi, OPSWAT MetaDefender, Symantec secure web gateway, McAfee Endpoint protection - Web gateway, and to plan, execute and manage Data protection technologies server/client implementations and to ensure all security, quality and compliance requirements are met for supported applications. Tasks include monitor and address production issues related to data protection tools and security applications. Ability to train staff and users and promote data security awareness to ensure system security is needed. Triage issues working with Vendors and Development and engineering resources. Respond to incident management system tickets. Support requires on call on a weekly rotating basis which includes weekends.

Qualifications

Basic Qualifications:

  • 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or  0 years of work experience with a PhD degree in Engineering/ Computer Science/ Computer Information Systems or Similar field.

Preferred Qualifications:

  • 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD. in Engineering/ Computer Science/ Computer Information Systems/Similar field.

  • 2-4 years of implementation/support experience in one of the following technologies/tools: ProtectApp, ProtectFile, Vormetric Transparent Encryption Agent, Voltage Tokenization Secure Data Appliance, Hashicorp Vault, Venafi, OPSWAT MetaDefender, Symantec secure web gateway, McAfee Endpoint protection - Web gateway

  • Working knowledge of following areas will be an added advantage.

  • Cybersecurity  – Knowledge of Encryption, Hashing algorithms. Digital Certificate management, PKI and PKCS standards.,  Basic knowledge of data security standards - FFIEC, PCI-DSS

  • Application Development: CLI & Web Interface management. Basic API integration & Debug skills with C/C++ & .NET. Web services, Java knowledge, Familiar with Software Development life-cycle.

  • OS/Platform: Linux/Windows OS expertise, Kernel Crash research experience, Various File systems knowledge – NFS, SAN etc. RHEL packaging, RPMS and how they relate to Kernel, distributions, patching, major/minor versions. Knowledge of HP Non-Stop (tandem), Knowledge of MVS, Knowledge of z/TPF. Knowledge of Cloud environments.

Additional Information

Essential Functions:

  • Analyze enrollment requirements with app teams and help them to implement supported Data Protection solutions.

  • Work with Application teams, Vendor and Cybersecurity Architects to troubleshoot and resolve issues related to supported technologies.

  • Design and develop dashboards and reports for management. 

  • Create technical documentation for all new or modified processes.

  • Certify new product Software versions/releases.

  • Handle production on call on weekly rotation.

  • Support QA, UAT and performance testing phases of development cycle.

  • Ensure Security compliance is met.

  • Develop and document disaster recovery plans.

  • Work with cross functional teams to implement projects.

  • Understand and incorporate required security framework.

Work Hours

  • The incumbent must make themselves available during core business hours.
  • The incumbent must make themselves available to support technical resources in the Asian Pacific time zones

Travel Requirements

  • The position requires the incumbent to travel for work <10% of the time.

Physical Requirements

  • This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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