Associate Technical Writer

  • Highlands Ranch, CO, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Do you love the great outdoors, technology and the english language? We have an exciting opportunity to join our technical communications team in Highlands Ranch, CO on the south side of Denver!

Essential Functions

  • Work with senior-level writers to:

    • Research subject matter and obtain and exchange information

    • Create and maintain project schedule(s)

    • Represent writing team in planning and review meetings with project cross-functional stakeholders

    • Communicate status of project to team members, clients, and departmental management

    • Proactively escalate problems and issues as needed

    • Multi-task and prioritize assignments

    • Analyze existing documentation for impacts and update them accordingly.

  • Manage and maintain content for customized document editions (profiling) and publishing to various media (single-sourcing).

  • Manage and store master documentation files, complete quality artifacts, update metrics, and implement other processes as directed by the department procedures guide.

  • May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates.

  • Proficient with written and verbal communication for domestic and global audiences, business and technical alike.

Qualifications

Basic – Minimum of 6 months of work experience or a Bachelor’s degree

Preferred – 2 or more years of work experience

Additional Information

About Visa: 

Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.  As a global payments technology company, tech is at the heart of what we do.  CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages [CC1] per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires no travel for the incumbent.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

EEO Statement Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment-qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

 

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