As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to influence the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa Issuer Processing focuses on building and deploying innovative solutions to enable and secure Visa transactions around the globe. Our mission is to launch new, market-leading offerings that create tremendous value for Issuers and Emerging Payments Providers. 

We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Project Management Office (PMO) team builds bridges across Visa by collaborating with our business partners and technology teams to ensure programs and projects are delivered on-time and with quality.  We are seeking a PMO Director to provide leadership, collaboration, training, and guidance to a team of Project Managers and Scrum Masters leveraging Waterfall and Agile methodologies.

Basic Qualifications:

• 10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Essential Functions: 

• You’ll play a leadership role in managing a team of Program Manager, Project Managers (PMs), Scrum Masters and Release Managers who support highly visible Technology program and projects
• You’ll provide leadership and direction to promote successful project delivery
• You’ll build and maintain a high performing team; hire and retain the right talent and ensure Program Manager, Project Manager and Scrum Master career growth
• You’ll develop and empower direct reports to make appropriate program / project-related decisions while fostering a culture of teamwork, collaboration and mentoring
• You’ll manage proper distribution and allocation of resources, implementation of budgets, provide budget and financial reporting to technology and business executives and mentor PMs on budgeting
• You’ll work collaboratively across cross-functional areas within Visa to drive overall program success
• You’ll communicate status and advanced technical issues verbally and in writing to technical staff, product partners and senior management at the appropriate level
• You’ll assist in the coordination and facilitation of fiscal year planning activities across multiple organizations
• You’ll promote continual learning and process improvements to deliver projects from inception to conclusion
• You’ll manage the coordination of activities and communication across global distributed locations
• You’ll be an advocate for activities and practices that help boost overall employee engagement

 Preferred Qualifications:

• You have 10-12 years of technical program or project management experience in a fast-paced environment navigating ambiguity successfully in large complex projects in a matrix organization
• You have experience in people management and cross-functional team leadership and experience managing technical teams
• You bring a start-up mindset to the management approach…you see needs and fill them
• You are an excellent problem-solver and critical-thinker with the ability to identify and remove barriers and enable teams to complete their objectives
• You are a great listener and can communicate clearly with many types of people
• You can tackle a project or process with a waterfall or agile mindset and can coach a team through either approach
• You are self-motivated and highly driven
• You have waterfall and Agile (Scrum/Kanban) development methodology experience
• PMP and Scrum Master certification preferred

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.

Work Hours

• The incumbent must make themselves available during core business hours.

Travel Requirements

• The position requires the incumbent to travel for work <5% of the time.

Physical Requirements

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.