As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

We are looking for a Principal level UX Designer.

This is an opportunity to create experiences that will be leveraged on a scale that few others experience. Visa is changing how people are using and interfacing with payments. We’re looking for a Principal level user experience designer to help us shape the future of our platform. You’ll be leveraging your strong UX skills that include interaction, visual design and even physical design as you create holistic experiences that test our current comfort level but are grounded in real business and customer problems. And just to be clear, we really mean the entire user experience from start to finish. This is not just a user interface design role.

We make it up and make it happen

This role requires an entrepreneurial mindset. The Innovation group you will be in is responsible for new product design for North America. We work quickly to find great new ideas, gather like-minded people from across the company to dream big, create an inspiring vision, work fast, test, learn from things that don’t work, pivot to the next right thing to do and shepherd successful concepts to market success. The work is both digital and physical. Our charter is wide open. We design traditional solutions but are also responsible for delivering products for IoT, AR, ML, AI… we focus on the best way to solve any problem.

Our team is small and scrappy. There are less than a dozen of us. You’ll be working as an individual contributor to start with access to others on the team to help you make things happen.

Our ideal candidate will work closely and collaborate with the Product team, Development, and QA to create and build the ideal experience our customers need. You’ll have a record of getting people to fall in love with new ideas based on your clear and compelling vision and having them become your evangelists. Conducting research, with the help of our wonderful Research group is a big part of this. You’ll be creating and leading the prototyping and working with the developers to get them what they need to make it real.

Whatever you work on, it’s yours. You’ll be working under minimal supervision from a very experienced Senior UX Director but it’s up to you to set the milestones and deliver on time. We are a tight team, so you won’t be doing this all alone but you will with great freedom comes the responsibility.

Principle Responsibilities/Key Results Areas:

·       Develop, Design, and Manage the user experience for Consumer, Merchants and Developers

·       Build a world-class User Experience solution that supports the needs of the V.me team and products

·       Lead large scale global projects

·       Contribute and support strategic goals of organization

·       Act as a change agent, sparking fresh ideas that are infused in our culture and our products

·       Foster a deep and rewarding collaboration with the Product Managers, Engineers, Marketers, and our customers

·       Build the supporting documentation to insure success of a healthy User Experience team while delighting our customers.

·       Help maintain and build an easy to follow User Interface Guideline

·       Provide a thought leadership in translating insightful business, product, user data to understand our customers needs through research, interviews, testing, collaboration, and brainstorming

·       Capture, develop, and deliver ideas/processes that can help our patent portfolio

·       Be an advocate for our customers

• 10+ years in related professional work experience in consumer payment, customer banking, e-commerce is preferred
• Demonstrated expert knowledge in mobile platforms (Apple and Android)
• Knowledgeable about accessibility guidelines and best practices.
• Passionate about creating innovative user experiences to the point of obsession
• Experience launching world class UX solutions for the web and mobile.
• Expert knowledge of visual, UI and interaction design principles with an eye for details and consistency.
• Passionate about new web & mobile technologies and techniques to help you build next gen user experiences.
• Experience and understanding of Product Management and the agile process
• Be able to stand by your designs and provide solid rationale to back up your decision
• Cross-functional team leadership experience required with demonstrated results
• Experience in leading more than one global-scale project and project teams
• Set the tools standards for the team and be an expert in the use of those tools
• A strong practical point of view of User Experience
• Proven ability to work independently, provide project guidance and direction to help others attain
  their goals
• Excellent written and oral communication skills
• B.S./B.A degree