Employee Communications Manager, HR Programs

  • Foster City, CA, USA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

We’re looking for an Employee Communications Manager with the right mix of creativity, project management and writing skills to implement and execute internal communication campaigns that support Visa’s people programs and initiatives, including talent management, career development, benefits, recognition and compensation.

The Manager, Employee Communications, HR Programs, will develop and execute communication strategies, messages and key deliverables that support Visa’s Human Resource (HR) initiatives and programs. This involves collaborating closely with internal stakeholders to understand and translate HR information into easy-to-understand and compelling content that resonates with Visa employees. The position reports to Senior Director of Global Employee Communications, Corporate Functions.

Responsibilities

  • You will create and execute multi-channel communication plans for ongoing and new HR programs, including benefits, compensation, talent and HR operations.
  • You will provide counsel to HR program owners on messaging and best practices for engaging employees
  • Write/produce and edit communications content (intranet stories, emails, video scripts, etc.)
  • Calendar and track status of deliverables; measure impact of communication
  • You will ensure that all relevant employee communication is delivered in a way that is timely, accurate and on brand 
  • Align HR content with the company vision, business strategy and leadership principles
  • You will support other key employee communications initiatives based on business and resource needs

Qualifications

Basic Qualifications:

  • 4 years of work experience with a Bachelor's Degree or 2 years of work experience with an advanced degree (Master's, MBA, JD).  

Preferred Qualifications: 

  • B.A./B.S. degree in marketing, communications, journalism, PR, English or related discipline.
  • 5+ years of marketing, public relations or communications experience. Internal communications for a global organization, a communications agency or HR/workplace consulting firm preferred.
  • You have excellent verbal and written communication skills, including stellar editorial proficiency (writing, editing, proofing). A writing test will be a part of the interview process
  • Ability to build relationships within an organization, communicate regularly with key individuals and interface with all levels of staff, including senior leadership
  • You have a demonstrated understanding of communications as a change enabler; experience in change management initiatives a plus
  • You are a "Hands-on" team player with outstanding project management and strong organizational skills, attention to detail and ability to manage multiple priorities simultaneously
  • You possess good judgment skills and able to handle confidential/sensitive information
  • You are intellecutually curious and passionate about people, culture and the employee experience
  • Positive approach and commitment to providing excellent client service.

Additional Information

Essential Functions

  • You will create and execute multi-channel communication plans for ongoing and new HR programs, including benefits, compensation, talent and HR operations.
  • You will provide counsel to HR program owners on messaging and best practices for engaging employees
  • You will write/produce and edit communications content (intranet stories, emails, video scripts, etc.)
  • You will calendar and track status of deliverables; measure impact of communication
  • You will ensure that all relevant employee communication is delivered in a way that is timely, accurate and on brand 
  • You will align HR content with the company vision, business strategy and leadership principles
  • You will support other key employee communications initiatives based on business and resource needs

Physical Requirements:  This position will be performed in an office setting.   The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment (phones and computers), reach with hands and arms, and bend or lift up to 25 pounds

Travel Requirements  The incumbent may be required to travel 10-15%.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.    

Videos To Watch

Privacy Policy