As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Visa’s Data Platform Operations is responsible for 24x7 Production Support of over 200 ETL applications running 600-thousand batch processing in a month with 10 thousand codes and 2.1 Million Business Rules. It maintains a Data Warehouse of over 8 Petabytes of Data. The team also delivers over 500 research requests in a month.  There is 24x7 on-call support as per roaster which is 40hrs/week work.

Roles Responsibilities:

• Responsible for leading production support for extract, transform, load (ETL) applications that run large distributed batch processing involving petabytes of data
• Work with Vendors, different teams to perform root cause analysis, and identify permanent solutions to fix problems as needed
• Review and validate Change install plans and strictly adhere to the processes and guidelines relating to change, incident, and problem management
• Lead and collaborate problem bridges with others from different functional and technical areas and escalating as needed to resolve problems in a timely manner.  
• Automate processing and ensuring timely execution, delivery, and availability
• Responsible for identifying knowledge gaps and providing technical guidance to team members as needed
• Provide updates and contribute to the team’s knowledge repository
• Identify improvement opportunities, and build Automation as well as engaging in performance tuning and data fixing activities
• Participate in to capacity planning activities.
• Build and enforce code standardization. 
• Build dashboards for SLA/OLA.
   

Basic Qualifications

• 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree

Preferred Qualifications

• 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
• A Bachelor's Degree or Higher in Computer Science or a relevant degree in engineering or science is required
• ETL, ABINITIO, JAVA/Hadoop experience as well as proficiency in any one language or tools (JAVA, Scala, ABINITIO, SHELL scripting, python)
• Have the ability to Lead a team and collaborate with different teams, vendors.
• Strong at technical goal setting for a project with actionable success metrics. 
• Good knowledge and experience on measuring a service from user experience angle.
• Strong technical knowledge in developing, testing and supporting applications in large scale environment.
• Strong at identifying problems, solving complex problems with simple solutions.
• Demonstrated proficiency and experience in one or more of the following areas: application architecture, solutions architecture, software systems architecture.
• Self-motivated, fast learner, with good understanding of related advanced/new technology. 
• Strong interpersonal, facilitation, and effective communication skills (both written and verbal)
• Strong Team player and ability to collaborate as part of virtual team across the globe
• Incumbent must be a quick learner to learn new technology, tools and ability to cascade the knowledge to others
• Ability to prioritize and perform multiple tasks simultaneously and deliver on time with quality
• You must have strong verbal and written communication Skills
• Job holder must have flexibility to work in shifts and during weekends and extended hours when needed
• You must have strong self-motivation, sense of ownership and ability to retain focus under stress during crisis situation
• You must have strong business ethics, self-discipline and trustworthiness to handle sensitive confidential data in live production environment
• Strong leadership and team player.

Work Hours:

·         Incumbent is expected to work during core business hours

Travel Required:

·         Incumbent will be expected to travel less than 5%

Physical Requirements:

·         This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.