Senior Product Manager

  • Foster City, CA, USA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description


Visa’s Global Network Processing Products organization has overall business responsibility for growing network processing on VisaNet globally. The Network Product Support team is responsible for overall business data & analytics, global program management, business management, and data stewardship.  The team has deep processing knowledge and access to data to identify trends and changes to trends in all geographies to help develop processing / business strategies and aid in decision support.  The Network Product Support team helps forecast and to set and manage to key processing metrics for Visa as a whole, as well as for all key geographies.

Job Description

The Senior Product Manager, Global Network Processing Products, will be a member of the Network Product Support team.  A major function of this position will be to manage a key global program.  This position will also provide the analytical, reporting, and billing support needed to implement key network processing initiatives globally.  The successful candidate will be highly organized and will display a high level of curiosity as well as the ability to excel in both a structured and an unstructured environment.  Significant portions of this role are structured and predictable, such as monthly manual billing and reporting to clients.  However, other parts are unpredictable and unstructured, requiring flexibility and critical thinking that leads to creative solutions.

Essential Functions

  • Manage processing related programs as needed

  • Conduct research and analysis of business metrics, portfolio level performance/penetration, pricing, and client characteristics to identify areas where processing behaviors are changing or are at risk of changing

  • Execute processes that populate and produce monthly and quarterly dashboards

  • Execute monthly manual billing processes and produce reports for clients in support of key global processing strategies

  • Perform ad hoc analysis of market behavior to inform specific processing strategies and initiatives

  • Provide thought partnership in the area of business metric development

  • Build economic models to support business decisions


Basic Qualifications

  • 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degre

Preferred Qualifications

  • Bachelor’s degree in economics, finance, accounting, business management or a technical field such as computer science, computer engineering or related field.

  • Detail-oriented, self-starting, quick study able to become productive in a relatively short time frame.

  • Analytical, fact-based and able to query/organize data, draw insights/conclusions and package the results into understandable/useful information.

  • Able to work independently and effectively manage one’s time within a complex and often ambiguous environment.

  • Ability to excel in both structured and unstructured environments.

  • Excellent written and verbal communication, interpersonal and presentation skills.

  • Excellent planning, organizational and problem solving skills.

  • Working knowledge of advanced Microsoft Excel features (e.g., pivot tables, vlookup and array formulas).

  • Ability to build models and forecasts for business decision-making using Excel.

  • Knowledge of other Microsoft Office products including Access and PowerPoint a plus.

  • Knowledge of MicroStrategy and Tableau or similar tools a plus.

  • Working knowledge of payments industry or VisaNet processing a plus.

  • Global/multi-national company exposure a plus.


Additional Information

Work Hours
Incumbent must make themselves available during core business hours and support ocassional meetings to support our business globally.

Travel Requirements
This position requires the incumbent to travel for work upto 10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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