Business Development Leader, Kazakhstan

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

 

Job Description

1. Purpose

The purpose of this role is to manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction.   Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services. 

2. Principle Responsibilities/Key Results Area

Strategic Planning

  • Participation in the development of the business strategy for the region of responsibility
  • Ensure the development of individual designated clients’ operational plans, with corresponding tactics and actions to achieve defined goals.
  • Contribute to strategic planning with respective Functions on the level of key markets and key clients
  • Ensure that the necessary Marketing plans are in place in good time and have sufficient justification for the required spend.
  • Monitor the development of the banking and financial services industry across the region, analyze trends and understand factors impacting current and potential business results of Visa.  Monitor, analyze and develop/respond to competition strategies. 
  • Responsible for country revenue

Business Development and Relationship Management

  • Establish, develop and manage the relationship between Visa and designated clients’, industry representatives in-country such as Central Bank, Government, Bankers Association and Media.
  • Establish, develop and manage relationships in-country with Vendors, Processors and Domestic Switches
  • Identify new business development opportunities and take accountability for and manage the project evaluation of these.  Focus on achieving business targets through growing existing business and developing new business opportunities.  Monitor business results of designated clients and anticipate challenges and take proactive measures to accomplish targets. 
  • Ensure effective communication of progress to targets both within Visa and with Clients’.
  • Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients, partner companies, Central bank and national banking associations.  Understand their business strategies, priorities, needs and business processes, present to them strategic ideas and share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
  • Represent Visa to the clients by providing a point of contact to them, with permanent high quality support on the Visa organization, products, systems and policies.
  • Client consulting relating to operations, IT, marketing and compliance

General

  • Ensure all CEMEA departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur. 
  • Actively contribute to the development of the team through sharing of information, coaching and support.
  • Establish, maintain and develop good relationships with CEMEA colleagues, and staff in other regions to ensure that global initiatives and best practice throughout Visa are effectively introduced across CEMEA.
  • Complete ad hoc project/research work and other initiatives as directed by senior management.

3. Strategic Nature, Mgmt Accountability, & Scope

  • Actively participate in development and ensure implementation of annual functional sales goals and plans.
  • Responsible for activities of clients/areas without direct reports.  May lead small functional team.
  • Directly supports senior sales staff on their areas of responsibility.

4. Decision Making & Complexity

  • Operate autonomously with complex accounts.  Has impact on department revenues and organization reputation through management of client relationships.
  • Decisions are guided by policies, procedures and business plan.
  • Interpret business issues and recommend best practices.
  • Work independently with guidance in only the most complex situations.

5. Financial & Organizational Scope

  • Operational sales team member
  • Manages assigned accounts or supports others.
  • Generates new business and maintains existing client relationships in mid to large accounts.

 

Qualifications

Key Competencies

  • Superior negotiation skills leading to timely and acceptable resolutions
  • Leadership skills
  • Client relationship and management skills
  • Solid interpersonal skills and working with cross functional teams
  • Exceptional verbal and written communication skills - Development and preparation of executive level briefs
  • Self-directed and motivated
  • Able to work with little management oversight
  • Strategic management and creative thinking
  • Analytical in thought processes

 

Required Experience (education, skills - professional/technical/business)

Skills - Professional/Technical/Business

  • 5+ years of continuous experience in a bank or processing centre;
  • Implementation or support/improvement of bank card products in cooperation with different payment systems;
  • Sales experience and proven negotiation skills, prior experience leading meetings and effectively delivering presentations to large industry audiences, including conferences,
  • Knowledge and understanding of banking operations and/ or electronic payment schemes, including products & services, business systems and processes;
  • Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
  • Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
  • Ability to manage varied indirect reporting relationships at all levels of the Visa and member organization.
  • Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
  • Strong self-management skills including demonstrable drive and energy
  • Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff
  • Candidate must have the ability to travel frequently
  • Fluent in English, Russian

 

Preferred Experience (education, skills - professional/technical/business)

Preferred Education: MBA

Preferred Years Experience: Retail banking/acquirer/financial services sector or consumer card business

Preferred Skills - Professional/Technical/Business

1) Project management skills

2) Experience with strategic planning, creative thinking and solution development

3) Excellent time management skills and ability to achieve goals with minimal management oversight

4) Demonstrated organizational skills

5) Strong negotiation skills

 

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