Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

•Manage a diverse client base, with mega banks, credit card companies and consumer finance companies to deepen partnerships with Visa
•Achieve financial and operating target

What a Business Development Manager does at Visa:

This position will report to the Client Relationship Management Lead and will be responsible for supporting the Lead and CRM Director for Visa Japan’s key clients through relationship management and sales disciplines. Focus clients are mega banks, card companies and consumer finance companies.

•Supporting CRM Directors and cross functional teams in the following area;
1) Coordinating the efforts of cross functional teams (other departments supporting Visa’s clients). This involves holistic account planning, project managing key initiatives, and driving project progress.
2) Design Quarterly Business Review agendas that matches client & Visa priorities, and coordinate content development.
3) Identify new opportunities for existing and new clients and build pitching materials including designing of financial incentive deals.
4) Prepare and present client incentive deal ideas to Visa management team members for approval.
5) Help clients developing new mobile apps or adding new features to the apps by leveraging Visa’s capabilities through co-creation sessions.
6) Update sales volume forecasting models by working with the Finance and Product teams to create accurate forecast combining client historical performance, market trends and business/product plans.

•Coordinate communications and meetings between clients and Visa cross functional teams on specific client initiatives to ensure all client contacts support the initiative and Visa’s standards for client service.

•Responsible for responding to various inquiries and questions from clients’ working level staffs on Visa’s operating rules by working with cross functional teams.  This involves getting approvals for rules waivers and amendments for the clients from management teams by presenting logical reasons.

•Work with the Visa Consulting & Analytics team to undertake portfolio performance analysis to capture the characteristics of the portfolio such as identify for Clients as required.

•Responsible for keeping Salesforce/Playbook an internal client management tool contemporary, including Account Plan, Initiatives, Call Reports, Contacts.

•Monitor revenue drivers through client’s monthly report, VisaNet data, and Client Operating Certificate data.

•Meet Compliance requirements of client deals. Review client’s quarterly reporting, track contractual obligations and initiate timely incentive payments.

•Facilitate contract executions (in English) such as client incentive deals through coordinating Finance & Legal approvals, term negotiation, and signing.

•Support the entire Japan CRM teams by project managing key client and sales function initiatives as required including events and client hospitality.

Why this is important to Visa

Strong analytical and project management skills combined with basic knowledge of B2B business will assist the CRM team achieve high client satisfaction scores and revenue growth for Visa and our clients.

What you will need:

•Minimum 5 years’ experience
•Demonstrated experience in project management
•Account coordination or relationship management
•Strong analytical skills and comfortable with quantitative analysis, financial modelling, and finding ways to add quantitative rigor to qualitative analysis
•Good written and oral communications skills, both in Japanese and English
•Demonstrated ability to effectively manage competing priorities and multi projects for different stakeholders on different timelines
•Stay current and up to date with the latest innovation, digital trends, research, skills and education
•Communicates openly, honestly and respectfully – ensuring opinions are heard
•Ability to build close relationship with new clients
•Keeps clients’ needs at the forefront of priorities and takes action to provide high quality solutions/ services that exceed expectations
•Ability to deal with and perform in situations/ environments of ambiguity when making decisions or operating in high pressure, time bound situations
•Adapt and recognize the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required
•Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating
•Show openness to new ideas, modifying viewpoints and direction in light of new information
•Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances
•Quickly recover from setbacks or failure by viewing as a lesson learned and trying again.

What will also help:
This position is responsible for developing and enhancing partnership with key clients in Japan and will be responsible for analyzing business performance and managing business opportunities. 
The candidate will drive the cashless initiatives of both B2C and B2B, utilizing VisaNet capabilities.  The effort requires coordination with global stakeholders including account planning and regular reporting to leadership and finance.

Projects you will be a part of:
•Incentive deal structuring
•Account planning process
•Financial forecasts (PV, Revenue, Incentives)
•Cross functional projects utilizing Playbook
•Client focused projects such as new product launch

This position is responsible for developing and enhancing partnership with key clients in Japan and will be responsible for analyzing business performance and managing business opportunities. 

The candidate will drive the cashless initiatives of both B2C and B2B, utilizing VisaNet capabilities.  The effort requires coordination with global stakeholders including account planning and regular reporting to leadership and finance.