Client Engagement Analyst, Innovation Centre (Asia Pacific)

  • Full-time
  • Job Family Group: Product Development

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Visa is looking for a passionate product creator to join our Innovation team in Singapore who will use human centered design principles to create new, innovative payment/commerce experiences across Asia Pacific. We believe that great products have the ability to engage and inspire users and we strive to rethink and redefine how people interact with payments across Asia Pacific.

The Manager, Co-Creations, Innovation will be involved in the early stages of research, ideation and storytelling and collaborate with multi-disciplinary teams through the iteration and implementation process. In addition, this role will serve as an evangelist of the co-creation framework for Visa Asia Pacific to bring together client partners, designers, technologists, and subject matter experts to facilitate solution discussions. The team in a small, nimble, talent people eager to solve complex problems in a fast paced, ever-changing environment.

Responsibilities

  • Work in small multi-disciplinary teams including product, design, technology and strategy to deliver impactful solutions to complex consumer and business problems.
  • Stay up to date on payment, technology, and business trends 
  • Leverage human-centered design thinking techniques to develop products, services and/or physical connected form-factors
  • Facilitate large audiences towards a common outcome, works with clients towards the delivery of digital products/services from idea through to commercialization.
  • Demonstrates thought leadership in digital commerce, using data driven insights to solve problems in unconventional manners. 
  • Develop presentations and strategic initiatives to conceptualize and uncover target audience behaviors, pain points, needs, and aspirations 
  • Demonstrates thought leadership in digital commerce, using data driven insights to solve problems in unconventional manners.
  • Co-manage and drive the completion key deliverables

Qualifications

  • BA/BS degree with an aptitude and passion for business, commerce, or technology 
  • Strategic thinker and conceptual problem solver 
  • Eagerness, self-starting nature, and an entrepreneurial mindset
  • Experience within a human centered focused organization, concept development, and workshop facilitation
  • Experience working hands-on with developers and product managers in a fast-paced and highly iterative environment
  • Knowledge of product development lifecycles, prototyping, testing, future visioning, and strategy development
  • Ability to translate human insights into commercial outcome
  • Ability to communicate and influence ideas effectively

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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