As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Overview

We’re looking for a creative, strategic Senior Designer to join our new Brand Experiences team, within New Product Development, Innovation & Design to help revolutionize the way people pay. 

This designer will report to the Design Director for Brand Experiences to bring brand storytelling, strategy, design, and experience to life. S/he will work closely and collaboratively with product, brand, marketing, content, business development, and sales to inform and push the boundaries of our Customer Experience. 

You will be empowered and challenged to explore concepts and opportunities to evolve our Customer Experience. This position requires you to be self-motivated, proactive, and be able to thrive with a level of ambiguity. 

Principle Responsibilities:

·      Collaborate with product, design, brand and marketing to create a unified end-to-end Customer Experience

·      Help evolve existing digital, B2B, B2C, and B2B2C user experiences

·      Bring powerful human insights to life through strategy and design

·      Develop creative systems, style guides, and any other processes necessary to execute our brand strategy and deliver consistent brand experiences both online and offline

·      Spark fresh ideas that are infused in our culture and our products

·      Lead multiple projects concurrently and manage stakeholders

·      Provide and translate insightful data through research, interviews, testing, collaboration, and brainstorming

·      Infuse and evolve the Visa brand story in all touchpoints through visuals, voice, and experience

·      Commission and synthesize research, collaborating with internal research team as well as working with agencies

·      Be an advocate for our customers

·      A minimum 5+ years in related professional work

·      Passionate about creating great user experiences to the point of obsession

·      Experience designing world-class user interfaces for the web and mobile.

·      Strong storytelling abilities, both written and visual

·      Strong verbal and written communication skills

·      Proven ability to work independently, collaboratively, and also provide guidance and direction to help others 

·      Enthusiasm and passion for quality

·      Low ego

·      Team player

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.