As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary
Our talent team is passionate helping our employees grow, develop and contribute to Visa’s success. Joining this team will give you an incredible opportunity to help build the future talent of our business by creating and executing scalable strategies to identify, develop and mobilize employees across levels. 

What a Director, Talent Management does at Visa:
In your new role you will have material impact on our business and the way in which we support the community by ensuring that we have the very best people in our business. This will be done through collaborating with our senior leaders and HR Business Partners on developing and executing a Talent Strategy. Some of the initiatives you will be involved in include:

• Being a subject matter expert on talent management; contributing to the vision, pragmatic program management, and innovative programs that will enable the identification and growth of talent

• Collaborating with the global talent management team to rollout critical talent management initiatives and process. You would be the regional lead for global initiatives such as:

  • Talent Reviews and succession planning

  • Monitor the development of high-potential and succession talent by ensuring that development plans are in place and progressing

  • Employee engagement survey and action planning

  • Performance cycles including goal setting, mid-year and year-end performance reviews

  • Employee recognition

  • Embedding strategies to enhance career development 

  • Building out a diversity and inclusion strategy to ensure that we have a strong diversity in our leadership pipeline

• In addition to localizing the global priorities above, you will also be responsible for ensuring that regional priorities were factored into design; and effective deployment in region including developing and delivering regional support strategies

• Be a trusted adviser to regional HR business partners, business leaders, and talent acquisition to ensure alignment and collective progression towards our talent management goals. For e.g. partner with:

  • Regional Business leaders and HRBPs to understand key talent needs – and bring forth innovative and agile solutions

  • Talent Acquisition to drive internal mobility and ensure key talent is prioritized for critical positions and proactive identification and sourcing of external successors

  • Learning and leadership development in region to surface key talent gaps and partner with L&D to create learning solutions to close gaps

  • Partner closely with compensation to execute on a impactful annual review process

  • The inclusion and diversity team to accelerate the development of diverse talent

  • HRBPs to roll out any key changes or new talent management initiatives

  • Communications to drive a culture of continual talent management

• Manage programs end-to-end; create clear program vision, plan, timeline, stakeholder maps, communications plan and enablement of partners

Why this is important to Visa

We believe that our talent is our greatest asset and competitive advantage. It’s only through having the very best people in our business that we’re able to continue to be the #1 payments technology company in the world.

Our Talent team is one of the most important and strategic partners to our business (their words, not mine!) and are conceptual problem solvers who create great experiences for our managers and employees while helping Visa to have an impact on the lives of billions of people each and every day.

What you will need:

• Bachelor’s degree is required
• 10 years of working experience in talent management or related fields
• Expert HR professional and/or management consulting experience in developing and leading talent management programs from strategy to implementation to tracking ROI
• Experience in designing and implementing scalable solutions including assessment, capability/competency modeling, talent review and high-potential talent development is essential
• Have successfully tailored and executed on core processes such as high potential assessment, succession planning, performance review and career development
• Ability to develop relationships and partnerships (internal/external) across all levels of the organization, exhibiting strong leadership and influencing skills.
• Demonstrated analytical skills and an ability to make the complex simple
• Ability to work collaboratively across teams, building strong relationships with stakeholders
• Advanced excel and powerpoint skills is important skills is important to be successful in this role
• Demonstrated ability to work in a fast-paced environment

What will also help:

• Advanced degree with a focus on strategy, Industrial and Organizational Psychology or related field strongly preferred
• Certification and experience in coaching and assessment tools such as 360, Hogan, DiSC etc. preferred

Projects you will be a part of:

• Talent planning
• Career development
• People plans and strategy
• Feedback and coaching