Director, Debit & Prepaid Infrastructure enablement

  • Full-time
  • Job Family Group: Product Development

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

What a Director, Debit & Prepaid Ecosystem enablement does at Visa:

The person taking on this role will lead the execution of key strategic initiatives, which may be summarized as:

  • Execute the refreshed debit infrastructure strategy to accelerate Visa Debit payment volume growth at eCommerce, recurring and utility bill payment channels
  • Liaise closely with senior key industry stakeholders in Japan to formulate new payment innovation opportunities and to ensure Visa’s solutions are fit for purpose in the market
  • Administer Visa’s ~US$1m annual debit infrastructure incentives pool through close collaboration with our Merchant Sales & Solutions colleagues, acquirers and merchants
  • Facilitate annual industry working seminars to highlight debit infrastructure progress, further challenges and new payments innovations
  • Deployment and overall management of Visa Debit infrastructure budget, leveraging the investment to improve the ecosystem for Visa Prepaid cards too
  • Develop marketing activity in support of new payments innovation working collaboratively with Marketing, Product and MS&S colleagues as appropriate

Why this is important to Visa

Resolving on-going issues and interruptions to a smooth and on-demand customer experience for all Visa cardholders when they use their cards at the POS, on-line and at recurring merchants is of paramount importance to Visa in Japan.

Through offering a consistent, easy-to-use and transparent transaction process, Visa can achieve its global vision of being the best way to pay and be paid, and, within Japan, remove the last significant barrier to rapidly scaling Visa Debit and Prepaid volumes and cardholders.

Visa Debit and Prepaid are central to our diversification strategy in the market.

Qualifications

Professional

  • 8+ years relevant industry experience in banking or financial services
  • Bachelor Degree in Commerce, Business, Economics or a related field with an MBA appreciated
  • Extensive experience of working with Japanese clients and a good understanding of the financial services landscape in Japan
  • Vision and passion for Visa’s business, with high energy and intelligence
  • High level of attention to detail and quality on both internal team work and external products brought to market

Technical

  • Understanding of card authorization, clearing & settlement, authentication systems and platforms would be advantageous
  • Good familiarity with Japanese banking host systems and the technology that underpins banking systems in Japan
  • Good understanding of merchant payments systems infrastructure and systems
  • Familiarity with Internet/Web technologies

Business

  • Understand payments business and its applied technologies
  • Gravitas and credibility when meeting with experienced industry stakeholders
  • Be hands-on, entrepreneurial and nimble, while also able to navigate a globally matrixed environment
  • Highly adept commercial business acumen
  • Ability to understand Visa and client P&Ls
  • Excellent presentation skills and a highly polished public speaker

What will also help:

  • Experience with the deployment of API-delivered solutions within a financial services environment
  • Understanding of or exposure to coding and systems deployment, especially for the delivery of mobile-based consumer solutions

Additional Information

Projects you will be a part of:

  • Re-invigorate and re-focus Visa’s debit infrastructure approach
  • Deployment and overall management of Visa Debit ecosystem improvement budget, leveraging the benefits for Visa Prepaid products
  • Lead all client negotiations and the cross-functional support team required to deliver the strategy (MSA, Processing, Marketing, IT, CRM, Product, CR)
  • Ensure timely and effective deployment of Visa Debit ecosystem budget (~US$1m per annum) in line with Finance and Controllership guidelines
  • Evaluate and authorize any Debit ecosystem related activity undertaken by the team in line with AOP and MYP – including development of technical solutions and all marketing activity
  • Unlock Utility & Insurance segments for debit recurring payments
  • Secure agreement of all Visa Debit issuers to unblock recurring payments as a channel
  • Drive growth in Visa Debit and Prepaid recurring payments volume at 10% faster than market growth rate
  • Effectively deploy the debit infrastructure incentive fund
  • Reduce debit chargeback rates to below 0.4% across all channels
  • Increase debit ‘authorization sought’ rates to credit levels by end FY22
  • Develop and secure approval for client deal terms and promotions in line with AOP and any other contract-based product activity
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