Commercial Lead – Real Time Payments

  • London, UK
  • Full-time

Company Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. 

Think you know us? 

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive. 

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. 

If you think you could support Visa, we want to hear from you – together, let’s make Visa a great place to work. 

Job Description

Real-time payments (RTP) is a strategic initiative at Visa, focused on building the next generation payment network connecting individuals and businesses with banks, fin-tech players, countries and regions with the flexibility to use a variety of payment instruments – from cards to tokens and bank accounts or representative identity.


Part of the broader Payments Products and Platforms organization, the RTP team is hiring the best and most talented bid directors with ambition and drive to construct compelling and winning proposals for our clients that would further extend the reach and scale of Visa’s payment network.


The Real Time Payments Bid team is responsible for understanding our clients’ needs, developing a response strategy, mobilizing key Visa teams (including product, engineering, client services, legal, commercial, marketing) to work collectively on winning proposals and support client engagement. Opportunities vary value, and are impacted by contract terms (up to 10years) and scope (e.g. national infrastructure operations to software sales).


The Commercial Lead will be responsible for leading Visa legal, technology, pricing/finance teams in drafting, negotiating and finalising the deal contracts including all service schedules for each opportunity facing off to the client procurement teams. The lead will also be responsible for ensuring flow downs for any sub-contractor arrangements. The lead will set up Visa’s capabilities for RTP contracting including standard service terms and red lines that will set constraints for commercial negotiations.  This position is based in London and the successful candidate has to be willing to undertake regular travel.


Key Responsibilities


Prime vendor contracting

  • Back to back contract development, negotiation and service definition as prime vendor with multiple subcontractors/vendors
  • Overall deal contract shaping, drafting heads of terms and service schedules
  • Establishes alternative contract frameworks, commercial and incentive frameworks

Software licensing (software)

  • Software IP and licensing definition and drafting
  • Leads with product owners in identifying intellectual property risks and proposes alternative approaches.

    Maintenance and transition arrangements (operational)

  • Defines ongoing service and maintenance contracts


  • Commercial legal and IP legal support will be available, though will need to be directed by the commercial lead 
  • The role holder will need to lead sourcing professionals and procurement lawyers in set up of onwards contracts with sub-contractors
  • Negotiation skills
  • Expert Stakeholders management
  • Leading the planning and monitoring of pipeline and related activities across Contract development and partner functions

  • Lead various teams under direct/indirect control to achieve objectives

  • Proactively addresses issues arising from procedures, capacity, interpretation of policies, misalignment of technical understanding, ensuring client experience and relationships are not impacted, and deals not compromised.


  • Extensive experience in major projects contract development for critical systems technology vendors on both software and systems integration activities (eg IBM, Oracle, SAP) 

  • Public procurement experience

  • Educated to degree level and/or relevant professional experience. Commercial Legal background in Technology field preferred.

  • Deep proven experience in dealing with the business, technical and regulatory aspects of the Visa Europe business.

  • Strong commercial acumen.

  • Excellent interpersonal, communication, influencing, negotiation and management skills

  • Prior experience of advising stakeholders at senior organisational levels

  • Extensive stakeholder management skills and the ability to liaise with multiple stakeholders at all levels both internally and externally.

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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