As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary

The Global Clients Team is responsible for growing the business with one of Visa’s largest and most complex clients. We strive to excel with our partners via strong collaboration, though leadership and creative approach to problem solving. Our goal is to increase strategic value to the client, grow client and Visa revenue, and strengthen executive relationships through identifying and implementing strategic growth opportunities.
 

What a Senior Director Global Clients does at Visa:

This role is responsible for the growth, profitability, performance and operation of the payments business for one of Visa’s largest and most complex Global Financial Institution clients. The successful candidate will:

• Manage the client's vision and strategy on Visa payments products. Lead and coordinate efforts across AP Region to drive results; develop strategic relationships with the senior management and all decision makers.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional payments strategy for the client in association with internal Visa stakeholders and the client’s regional executive team.
• Key to the success of this role will be his/her ability to liaise with various Visa functions across the region(s) and globe in launching new products/services or expanding and penetration of existing products/solutions with the client. He/she must take hands on leadership in this area and ensure the company's products/services are solutions that bring value to and are embraced by the client. Ideally, this position will bring vision and foresight that translate into product/service definition, in advance of the client's recognition of need.
• Establish and lead a world-class, cross-functional project team. Organize this matrixed, global team as a cohesive entity to pursue a range of business opportunities across the AP region over the short and long term.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.
• Ensure all in-market sales teams develop and maintain a deep understanding of global client’s in-country and regional strategies, at the same time being aware of Visa capabilities and industry trends.
• Ensure the client sees Visa as critical partner in meeting their business objectives.

Why this is important to Visa

As the electronic payments industry continues to evolve, Visa must have a strong understanding of client needs to be able to respond quickly with the right solutions and capabilities.  This person plays a critical role in delivering Visa’s services to our biggest client, ultimately responsible for our relationship with the key client across AP & CEMEA. 

The Senior Director of Global Clients must be able to set a strategic vision and expertly translate strategy to execution, build high quality relationships with all key stakeholders and collaborate to build support of cross-functional teams.

Projects you will be a part of:

• Manage existing deal performance.
• Lead new consumer credit related business opportunities including RFP’s, tactical bids and business retention strategies.
• Lead all digital engagement matters with the Client e.g. co-creation opportunities, API development and mobile wallet launches.
• Take regional responsibility for designated AP / CEMEA markets (Markets TBA with Regional Account Lead).
• Play a leading role in developing Visa’s Asia Pacific account plan to increase payment volume, revenue yield and achieve other strategic initiatives.

What you will need:

• 15+ years’ business experience with related sales and management experience in the payments industry or similar experience in consulting.
• Four-year college degree required; MBA preferred.
• Experience managing large portfolios (marketing, sales, product development and/or operations).
• Strong knowledge of payment products including product construct and lifecycle management.
• Demonstrated track record of planning, managing and closing a complex, competitive sales efforts.
• Exceptional ability to manage & grow internal and external resources and cross functional relationships.
• Proven ability to create strategic solutions (product/business development, marketing, and/or technology solutions) and implement them to drive top line results.
• Proven ability to implement strategic initiatives, policies and operational decisions.
• Excellent written and verbal communication skills with the ability to establish effective relationships with all levels including executive management.
• Ability to negotiate business agreements and to enhance existing and develop new business partnerships.
• Good project management skills.
• Proficient in Microsoft Word, Excel and PowerPoint.

What will also help:

Consultative Selling – Win New Business Opportunities
• Identify, pursue and close new business opportunities that drive incremental revenue to Visa and the client to secure brand decisions for Visa.
• Increase/maintain Visa’s share of client’s business by identifying and selling new product, solutions, marketing capabilities and innovative technology opportunities.

Financial Acumen - Shape Financial Results
• Apply financial analyses to evaluate business opportunities and make strategic choices.
• Ensure that budget, profitability and earnings targets are based on valid assumptions and appropriate business models.

Results Orientation - Drive Organizational Success
• Get results that have a clear, positive direct impact on business performance.
• Enthusiastically support the organization and influence others to commit to its mission and vision.

Strategic Thinking - Shape Strategy
• Identify and integrate organizational strategies to achieve and sustain competitive advantage.
• Develop strategic solutions that leverage the core capabilities and competencies of the company.