Senior Director, Real Estate & Facilities, CEMEA

  • Full-time
  • Job Family Group: Finance

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa
works with one goal in mind – making sure that Visa is the best way to pay and
be paid, for everyone everywhere. This is our global vision and the common
purpose that unites the entire Visa team. As a global payments technology
company, tech is at the heart of what we do: Our VisaNet network processes over
13,000 transactions per second for people and businesses around the world,
enabling them to use digital currency instead of cash and checks. We are also
global advocates for financial inclusion, working with partners around the
world to help those who lack access to financial services join the global
economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup,
celebrate teamwork, diversity, and excellence throughout the world. If you have
a passion to make a difference in the lives of people around the world, Visa
offers an uncommon opportunity to build a strong, thriving career. Visa is
fueled by our team of talented employees who continuously raise the bar on
delivering the convenience and security of digital currency to people all over
the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Senior Director, Real Estate & Facilities, CEMEA will have day-to-day local management responsibility and be the single point of contact for all of the Real Estate & Facilities functions represented in CEMEA.  Such responsibilities shall include Real Estate transactions, construction projects and the management of facility operations at all Visa locations in CEMEA.

Specific Responsibilities:

·       Develop and implement a Real Estate strategy in CEMEA.

·       Responsible for Real Estate transactions and the management of construction projects in leased facilities in CEMEA.

·       As a recognized subject matter expert in mechanical, electrical, HVAC, fire suppression, life safety, general maintenance & operations and facilities services, the Senior Director will manage and direct the activities outsourced maintenance and engineering teams and in-house workplace services teams to support all leased facilities.

·       Develop and manage a vendor management program for CEMEA in Partnership with the applicable global owner of the applicable Corporate Service function. 

·       Directly manage Real Estate service providers in the CEMEA geography, which may include real estate brokerage and construction project management, delivery services, janitorial, and HVAC.

·       Improve the “colleague experience” to support employee engagement.

·       Create and implement innovative solutions that drive the client’s strategic priorities.

·       Champion an agile/flexible workplace across CEMEA.

·       Develop and/or manage strategic initiatives and projects in the CEMEA geography.

·       Create/support wellbeing & cultural change initiatives.

·       Develop and maintain a strong collaborative relationship with their clients, ensure strategic resource planning is developed by collaborating with their clients as well as ensuring facility services and are delivered at a high level of customer satisfaction.

·       Ensure project plans align with business requirements, within budget expectations, and the appropriate governance process is followed.

 

 

Qualifications

  • At least 10-15 years managing Real Estate and Facility services in a corporate environment.

  • Strong interpersonal, collaborative and influencing skills needed to successfully navigate a matrix management structure.

  • Demonstrated ability to manage complex Real Estate transactions and an understanding of the financial impact of such transactions.

  • Demonstrated ability to manage construction projects.

  • Demonstrated ability to develop and manage large operating and capital budgets.

  • Ability to clearly and effectively present to senior executives and other stakeholders and contribute to senior management decision making, demonstrating appropriate influencing skills.

  • Demonstrated ability to build and lead a high performing team with the ability to instigate and support change, motivate staff, make difficult personnel decisions and foster a positive culture of mutual respect.

  • Possess a strong customer service orientation.

  • Excellent planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives.

  • Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty.

  • The highest ethical standards, with a strong moral compass and a constant focus on doing what’s right.

  • Bachelor degree required, Master’s degree preferred.

Additional Information

Personal Characteristics

  • An intellectually curious but humble leader with a high degree of compassion, able to engage, enable and inspire others.

  • A hands-on approach to all activities with real passion and high levels of energy.  Agile and comfortable adapting to different environments.

  • Creative and resourceful in overcoming barriers and unexpected roadblocks.  Courageous in spirit, driving change through innovation.

  • An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals

  • Possesses high personal standards of ethics and integrity towards employees, stakeholders and customers

  • Diversity of thought and experience.  Continually seeks new perspectives and feedback, takes an inclusive approach. 

  • High levels of learning-agility with a real interest in the Fintech ecosystem and a ‘technology / digital-first’ approach.

  • Entrepreneurial and comfortable with ambiguous and change-led environments; self-confident with an authentic style that gravitates to championing change

  • Eager to seek a challenge and expand frontiers; brings a visionary approach.  Sets and meets a high bar of goals and principles.

  • Servant leadership mentality, deeply committed to serving and listening to others.  Natural ability to build strong relationships and enable collaboration through empathy and authenticity.

Committed to building a community through Visa’s Leadership Principles

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