Sr. Director Business Planning & Development
- Mexico City, CDMX, Mexico
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Key role in the Merchant and Acquirer Sales and Solutions' LAC team (MS&A-LAC), partnering closely with the Head of MS&A of LAC and Leadership Team. This role is responsible for providing strategic business analysis and input to the development and execution of the business strategy across the region, which addresses:
1. Developing a robust coverage and acceptance of electronic payments in key LAC markets
2. Growing Visa share of business on Key Merchants
This position is also charged with streamlining and tracking execution, increasing efficiency, ensuring alignment to global and regional strategy and objectives, supporting macro-level initiatives, scorecards, NPS approach, customer needs assessments, and other business planning activities (e.g. BPO) and specific strategic initiatives, in partnership with regional and global teams as needed.
This individual will be a key participant of the MS&A-LAC Leadership Teams and is the main contact point with the Global MS&A and the LAC regional teams.
Preparation, implementation and monitoring of Business Strategy and Annual Plans. Lead the MS&A LAC planning cycle (strategy, budget, goal setting and performance tracking), aligned with the GMS&A and regional processes
Development and use of reporting tools to manage and monitor MS&A LAC performance (aggregated and by market) on a regular basis (weekly, monthly or quarterly). These include (but are not limited to) Salesforce Playbook, Monthly Reports, Performance Assessments, Balanced Scorecards and Dashboards
Provide analytical capabilities to support business strategy
Lead efforts of New Business Development for MS&A LAC
Identification of best practices and synergies across the region
Highlight main competitors´ moves, key technology trends, challenges & gaps for merchant payment adoption in the region
Propose strategic themes and issues to be discussed by the Leadership team, providing insights and market analysis based on internal and external information to enable discussion and decision-making
Excellent interpersonal skills to work collaboratively across functions and geographies in a complex matrix environment
Strategic and analytical thinking with an ability to see the broader picture
Consulting and Finance experiences are a plus
Solid project management abilities
Strong presentation and communication skills
Creative, innovative problem solving
Strong leadership skills, with demonstrated ability to influence and built credibility with people outside his/her direct organization
Experience of working in the regional roles and LAC knowledge
Advanced knowledge of the electronic payments business (preferably cards, preferably Visa) policies, financial controls / accounting processes
Seasoned professional, with a sound track record of results and with the ability to work and influence multiple stakeholders, both internal and external to Visa
15+ years' progressive experience managing staff
Fluent in Portuguese, English and Spanish.
All your information will be kept confidential according to EEO guidelines.
- Incumbent must make themselves available during core business hours in the LAC region
- This position requires the incumbent to travel for work 30% of the time.