As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Support the strategic development of Visa’s business in Southern Africa covering initiatives related to Core Consumer Products (Debit, Credit, Pre-paid), benefits and innovations across markets in Southern Africa.

This role will also be responsible for the selling in and optimization of Visa’s Data Products, which include data-driven applications, APIs, and software-as-a-service platforms for key Sub-Saharan Africa markets.

Key Result Areas:

• Provide product support of strategic initiatives for Southern Africa.
• Assess and leverage appropriate business models, products, solutions and successes throughout Visa regionally and globally.
• Have a good understanding of the industry in which Visa operates. Assess and develop plans which identify and address Visa’s position with competitors, threats and development opportunities for the Visa business.
• Achieve key business objectives through promotion and management of Visa core products, Visa data products, product benefits and services, partners, and with Clients.
• Take an active role in the engagement of Clients buy-in to core and data product related and strategic initiatives.
• Provide core and data product support – through management of local subject matter owners, key benefit partnerships, and co-ordination of regional and global subject matter experts.
• Provide general support of Visa’s products through to Clients – particular emphasis on affluent and benefit platforms in addition to marketing efforts.
• Prepare and execute product development, support plans and their implementation within Visa.
• Work with local Product Management to ensure the needs of the Southern Africa market is highly prioritized.
• Help to build the strategy and approach to drive Data Products’ market penetration and business results in key Africa markets.

1.      Product leadership for core consumer products (Debit, Credit, Prepaid) across markets in Southern Africa:

• Work with Visa’s clients and Business Development teams in Southern Africa to ensure the product requirements of clients and Visa cardholders are clearly understood and prioritized
• Drive product-related and strategic initiatives with Visa’s clients, in collaboration with Business Development, Marketing and other functional teams
• Pro-actively identify opportunities for growth and/or improvement
• Provide input to new business opportunities and formal proposals (e.g. RFP’s)

2.      Develop and manage products and platforms relevant to Southern African markets

• Manage the introduction, communication and general implementation of product and service releases, new products and enhancements of services in Southern Africa
• Work with vendors and cross-functional teams to manage local benefit platforms in selected Southern African markets, including vendor management, communication and client engagement
• In cases where new products or capabilities are deployed in Southern Africa, work with cross-functional stakeholders and clients to understand local requirements and adapt products as required
• In cases where localized products, benefits or platforms are required to serve the needs of Southern African clients, take end-to-end accountability to develop and launch such capabilities, including competitor analyses, business cases, project and vendor management and cross-functional collaboration

3.      Manage performance of Consumer and Data products across Southern Africa

• Review performance, available reporting and request additional management information as required for all products within the region

4.      Support strategic initiatives to grow and sustain Data Products in key Markets

• Collaborate and liaise between the client/sales teams and product support teams to own the acquisition, execution and optimization of Data Products

 5.      Key Performance Indicators & Decision Making

• Manage expenses and forecasts. Support with financial management of Product budget and allocation of funding to ensure spend is maximized to achieve key business goals that drive business growth
• Support Senior Director of Consumer Products & CVP to ensure that budgets are spent and  tracked appropriately
• Provide support for implementation of product strategy and benefits platform value proposition development for Southern Africa  
• Follow correct governance to maintain an exemplary control environment
• Support with Southern Africa affluent product strategic business plans & initiatives in conjunction with local and regional management
• Development of strong influential and respectable relationships with Local and Regional Product Development counterparts
• Support with achievement of country business targets; this includes card numbers, card volume (PV), multi-currency revenues, domestic processing volumes and Visa Data Product sales and implementation
• Support in achieving Member Satisfaction Survey targets in line with SSA and CEMEA targets annually
• Provide support for development of product strategies and business plans to local Product   Management
• Anchor the execution of Data Product related initiative

Professional

• Tertiary qualification with a business, marketing, or other relevant degree
• Post-graduate qualification will be advantageous, but not an absolute requirement
• More than 8 years’ experience in payments, banking or financial services
• Experience in product management, and/or marketing management

Technical

• Analytical experience with insight and understanding of segmentation and modelling consulting principles and other product management principles
• Ability to support and  develop business case financial models
• Exposure to digital products and digital product management will be advantageous
• Strong project management skills
• Extremely competent with computer based programs including PowerPoint, Excel, Word, Outlook and the Internet
• Strong project management  and execution skills

Business

• Good networker with experience at senior levels
• Strong conceptualization and problem solving skills
• Superior people skills
• Good business analytical skills
• Strong relationship management skills
• Confidence and ability to sell and negotiate with others
• Entrepreneurial skills and ability to take initiative
• Self-driven, highly motivated team player
• Execution driven.