Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

What's it all about?

As a Senior Contract Manager within the Commercial Contract Management Function and working within Cluster, you will be a pro-active Client Incentive Agreement Deal & Contract business enabler. 

What we expect of you, day to day... 

You will be responsible for deal & contract management of incentive agreements through the end-to-end Deals & Contracting Process whilst ensuring:

• Compliance to the Interchange Fee Regulation (IFR) separation requirements,
• Adherence to financial governance framework,
• Appropriate quality/validation on deal inputs and contracts by applying an in-depth understanding of separation requirement e.g. sensitive information.
• Accurate record keeping (progress tracking & adherence to controls),
• Accurate and timely execution of agreements to meet client expectation,
• Delivery of key insights into deal & contract pipeline, 
• Strong commercial & business acumen to understand the specifics of any deal, 
• Strong understanding of the Cluster and Country specific market dynamics, 
• Strong business acumen to understand the specifics of any deal that goes through the Deal Process
• Act as expert on end-to-end contract management (inception to contract execution), managing complexity of procedure, alignment, and compliance with guidance only required in the most complex situations.
• Anticipate subject matter expert & contract-specific questions and challenges (e.g. tax, legal, competition law, VIK…),
• Manage the communications & exchange of information between Visa Enterprise Ltd Visa' Processing arm (VTO), 
• Challenge VTO-specific requests and act as business advisor between the business and VTO to support the commercial demands yet also ensure we remain compliant with EU regulation
• Provide Deal & Contract Administration and 
• Manage contract signature, contract repository and contract management support post signature
• Responsible for communicating across all stakeholders and ensuring compliance and commercial interests are both achieved in tight timescales.
• Originate and contribute to continuous improvement initiatives across the end to end client incentive process.
• Assimilate and apply change arising as a result of external factors (e.g. regulation) or internal direction (e.g. policy and process).

The role holder should be the subject matter expert on all aspects of incentive agreements pipeline management and provide advice and guidance to client facing staff and the wider community of stakeholders (Client Incentive Market Specialists, Business Units, Legal, Finance, Tax, Geographic Incentive Group Members (investment approval committee), Global teams outside of Europe) who support the sales process.

Client incentive agreements include, but not limited to: Growth agreements with issuers, acquirers, merchants: Visa Checkout incentive agreements; Visa Direct incentive agreements; Various other incentive agreement

The scope of the Cluster: Central Europe: Austria, Germany, The Netherlands, Switzerland

For this role the key skills required are...

• Accurate record keeping (progress tracking & adherence to controls) with strong administrative skill
• Strong Project Management Experience
• Proven track record in the coordination and successful management of projects
• Proven Track record of enabling change 
• Strong general knowledge of payments business and payments' industry processes and Regulation
• Some RfP response exposure and understanding of component parts
• Detailed understanding of purpose and role of incentive agreements 
• Significant experience of principles underpinning financial offer construction and good grasp of the  commercial contracting principles that shape and underpin any deal
• Demonstrable experience of contract creation/management
• Significant business administration capabilities and communication skills
• Ability to influence and direct stakeholders at all levels
• Attention to detail with methodical approach
• Familiar with salesforce.com and play book, MS Dynamix, CRM  and CLM tools
• Excellent MS Office Skills
• Demonstrate Visa’s Leadership Principles: Lead by Example; Communicate Openly; Enable & inspire; Excel with partners; Act decisively; Collaborate

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.