As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

CyberSource, a Visa company, is a world leader in e-commerce payment processing, risk management and payment security capabilities.

The Director, Sales Compensation role is a unique opportunity that calls for a skilled, hands-on, analytical professional who will drive several aspects of Sales compensation planning and execution globally for the CyberSource and Authorize.Net business units.  This person will be responsible for processing and paying monthly commissions for North America Sales Representatives and other areas of the business as may be needed to balance work load.  The candidate will also be responsible for identifying and driving process improvements -as well as defining and documenting policies related to Sales Compensation. 

This is a mid-senior position, and as such, the candidate must possess strong knowledge of Sales Compensation.  In addition, the candidate should have strong interpersonal and collaboration skills to partner effectively with peers and Sales leaders.  This role reports to the Senior Director, Sales Compensation and will manage 1-2 processing analysts.

Essential Functions:

• In partnership with Sales Operations and the Data Analytics team, lead the quota setting process for the Customer Success organization including synthesizing and communicating quota methodology and implications to senior Sales and Sales Operations leadership.  Gauge the efficacy of existing methodologies and strategies and provide input into overall plan design to drive key sales outcomes and leadership objectives.

• Manage monthly processing and attainment calculations.  Supervise, provide guidance and audit the calculations and analyses performed by the processing analyst(s). 

• Serve as the primary system administrator of the Xactly Sales Compensation system and lead initiatives to streamline and automate all processes related to sales compensation. 

• Partner with various teams including Sales Operations, Billing, and Sales leadership to identify and implement process improvements.  Document existing processes that are internal to the sales compensation team (e.g. procedures related to the on-boarding and off-boarding of Sales reps, commission approval process) as well as those intended for Sales teams (e.g. Sales FAQs).  Identify and serve as subject matter expert in enhancing other processes that may impact sales compensation.

• Devise, document and socialize policies on quota, credit etc. for complex and unique sales/selling situations. 

• Provide analytical support (assessment of historical data, pipeline, etc.) and ad-hoc research and analysis on other related variable pay projects as identified by management.  Summarize findings and communicate recommendations to senior leadership.

Basic Qualifications:

• 10 years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• At least 8-10 years of sales compensation experience with progressively increasing responsibility and complexity of work

• Strong knowledge of sales incentive compensation concepts, sales data tracking processes, and methodologies

• Ability to manipulate large data sets and conduct scenario analyses/modelling.  Keen focus on accuracy

• Advanced skills required in Xactly, Salesforce.com, Excel and Power Point.  Familiarity with ORMB (Oracle Revenue Management and Billing) and Tableau a plus

• Ability to influence key stakeholders and partners throughout the business

• Excellent verbal, analytical and written communication skills and interpersonal skills

• Self-starter with exemplary organization and resolution management skills.  Must possess “can do” attitude

• Demonstrated experience of successfully executing against tight deadlines, with a collaboration mind-set

• Must be able to skilfully prioritize and manage concurrent projects and issues

• Experience in working with cross-functional/cross-departmental and virtual teams at a senior level

• Strong management skills and ability to cultivate a high-performing team

Travel Requirements:

• This position requires the incumbent to travel for work up to 10% of the time.

Physical Requirements: ​​​​​​

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.