As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Technology Planning & Business Operations organization provides key business management oversight and integration across the Technology organization. This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, executive reporting and employee engagement activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.

Reporting to the Sr. Director of Technology Employee Engagement & Business Operations Reporting, this position interacts with a wide range of stakeholders within Technology, cross-functional Program Management Offices (PMOs), Finance, as well as senior leadership.

Key deliverables for this role include:

• Develop executive reporting deliverables, dashboards, and operational Technology metrics that maximize decision-making and provide executive visibility, ensuring reporting accuracy and quality, while meeting required deadlines.

• Develop business expertise across multiple domains in order to challenge and refine report content.

• Manage reporting processes including planning, data requests, data management and tracking. This includes working collaboratively, pursuing data sources and analyzing outputs, and supporting broader program management efforts.

• Deliver on ad hoc reporting requests for management and in support of employee engagement activities.

Basic Qualifications

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

• 2 years MS Excel experience

• Demonstrate a focus towards attention to detail

Preferred Qualifications

• Excellent verbal, written and presentation skills with a keen attention to detail. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels, capable of summarizing and communicating key information at an executive level;

• Expertise in MS Excel, Word, PowerPoint and Tableau (or similar data visualization tool)

• High attention to detail with ability to synthesize information from multiple sources for a variety of audiences including technology and business executives

• Solid critical thinking, quantitative and qualitative analytical, and problem-solving skills, with experience taking raw data and drawing actionable insights and formulating it into effective email, spreadsheets, presentations, etc; ability to correlate data across multiple reports to ensure consistency

• Skilled in thinking out-of-the-box to create new presentations, reporting mechanisms and other documents

• Strong process orientation and demonstrated ability to define and document new or improved business processes and reporting mechanisms. Ability to map out as- is and to-be processes, and identify opportunities to streamline and/or automate processes utilizing tools and process improvements

• Self-confident and self-driven, with the ability to collaborate or work independently with strong time management and ability to execute on multiple concurrent deliverables

• Ability to adapt quickly to changing priorities and assignments

• Project lifecycle knowledge would be a plus

• Experience in the Payments and/or Technology industry would be a plus

Work Hours:

• This position requires the incumbent to be available during core business hours.

Travel Requirements:

• This position does not require the incumbent to travel for work.

Physical Requirements: ​​​​​​

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.