Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as a Project Management Officer, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

Within the Visa Technology Operations France (VTOF), the PMO is responsible for :

• The management, maintenance and enhancement of the change and incident management process.
• The management, maintenance and enhancement of the VTOF project portfolio management process.
• The support of the VTOF management in any changes to its organisation and governance.
• Contributing to audits and compliance activities

The PMO will report to the director of Visa Technology Operations France and will work in collaboration with the heads of Business Operations and Technology Operation as well as their teams.

What we expect of you, day to day.

Management, maintenance and enhancement of the change and incident management process

• Management of the Change and Incident management processes evolutions and enhancements, including coordination and alignment with the Visa global equivalent processes.
• Management of the Change and Incident Management Tools (local and global), including content administration, test and implementation of releases.
• Organisation, facilitation and reporting of VTOF change and incidents review meetings.
• Training & support of users on the Change and Incident management processes and tools.
• Maintenance of documentation of the Change and Incident processes
• Change and Incident management process quality and performance monitoring

Management, maintenance and enhancement of the VTOF project portfolio management process

• Management of the VTOF annual action plan (initial definition, review and monitoring, forecast, final report).
• Data collection from the various line managers
• Consolidation and review of data consistency until the action plan is validated with the VTOF management.
• Facilitation of the various meetings relating to the action plan
• Update of the VTOF project portfolio management process if necessary
• Tracking of the overall projects status, based on updates by project managers related to a single or multiple projects.

Support the VTOF management in any changes to its organisation and governance

• Support of the VTOF management in designing, documenting and communicating the organisational evolution of the direction.
• Maintenance of the direction documentation (Governance document / Action plan / Change and incident management procedure…)
• Maintenance of the team job descriptions.

Contribution to audits (internal audit, PCI-DSS…) and to compliance activities

Thinking about careers differently...

At Visa, we are passionate to offer our employees compelling career growth opportunities. As such, even if you do not have experience of this function there could be skills or experiences, which would transfer well. For this role, the key skills required are:

• Educated to Master Degree or equivalent professional experience
• Mid-level experience in project and/or program management
• Strong ability to summarize complex and rich information into management reporting information in order to support the team decision process
• Strong project management skills
• Strong communication skills (verbal and written)
• Experience in the practice of the ITIL process management
• Appetite for the technology and payment industry
• Bilingual in French and fluent in English

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.